Insights

Features
Voice of Customer Analytics
New
Collect
Surveys
Send surveys and instantly prioritize your results with AI
Understand
AI Tagging & Prioritization
Instant automation of your feedback analysis
Monitor
Competitor Analysis
Benchmark against public competitor feedback
Action
AI Reports
Visualize your feedback in charts and AI summaries
Monitor
Feedback Alerts
Get notified when feedback comes in
Understand
Feedback Search
Search through all your feedback fast
Use-cases
Easily action prioritized insights from your feedback
Stay on top of anomalous increases in feedback activity
Scrape every feedback source for mentions of bugs
Connect and analyze 125+ feedback sources
Build a backlog and send to a project management tool

Teams
Teams
Customer experience
Product
Company-wide
Voice of the customer
C-suite
Templates
Benchmarking against your competitor's feedback
Building feedback dashboards to better inform company decisions

Resources
Discover
+125 integrations
Integrations
Connect to feedback sources for complete product oversight.
Slack Integration
Get daily bug reports and insights straight to your Slack.
Blog
Expert guides to help you maximize customer feedback.
Careers
We’re building an AI-powered platform to transform how enterprises use AI for more human support.

Customers
Customer Success Stories
Minoan uses Anecdote so their CX team can spot issues fast and prioritize the right customer feedback.
Grubhub uses us to inform their product roadmap with feedback insights, looping 100+ staff into weekly emails.
Bank Al-Etihad uses Anecdote to catch issues early and boost CSAT by 4%.

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Features

PRIMARY

AI Surveys

AI Tagging & Prioritization

Competitor Analysis

Insights Dashboard

Feedback Alerts

Feedback Search

ADDITIONAL

Easily action AI-generated insights

Stay on top of anomalous increases in feedback activity

Scrape every feedback source for mentions of bugs

Connect to 125+ feedback sources

Build a backlog and send to a project management tool

Send your feedback into Slack in real-time

Solutions

TEAMS

Customer experience

Product

Company-wide

Voice of the customer

C-suite

USE CASES

Benchmarking against your competitor's feedback

Building feedback dashboards to better inform company decisions

Resources

DISCOVER

Integrations

Slack Integration

Blog

About us

Customer stories

Grubhub

Ruggable

Bank al-etihad

Pricing

Community

Events

Book demo

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INSIGHTS

Weekly Customer Feedback Reports

Access weekly reports powered by AI, revealing crucial customer feedback and competitor analysis to drive product and experience improvements.

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Mercedes-Benz

RHS Grow - Plant & Garden Care

Recycle at Boots

Toby Carvery

Pets4Homes: Dogs, Cats, Pets

One4all Gift Cards

Zoopla home property search UK

B&Q: DIY, Gardening, Furniture

Glovo: Food & Grocery Delivery

Checkatrade

Three+

SmartThings

BOTB - Win Your Dream Car

Nintendo Today!

TP-Link Tapo

Sortd

Rightmove property search

Pets at Home

Ring - Always Home

DPD

Fresha for customers

InPost UK

Evri

Yodel Delivery Parcel Tracking

Royal Mail

The National Lottery: Official

Yassir

Thndr

Dubizzle

Platzi

Dott

Remitly: Send money abroad

Trustpilot

Amex

Ableton Note

wealthsimple

Palo Alto, California, USA

System normal

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