Checkatrade
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users find the app difficult to navigate, with complaints about its user-friendliness and functionality. Approximately 15% of users have expressed frustration with the app's interface, indicating a need for a more intuitive design. Example: 'The app used to be easy to use, but over the years it has become less user-friendly.'
2
Users report issues with tradespeople not responding to inquiries or providing quotes, which affects their ability to complete projects efficiently. This issue affects about 10% of users, who find it challenging to get timely responses from trades. Example: 'One of my jobs had been sent to nearly 20 trades and I’ve had to chase several up just to respond past the “interested” phase.'
3
Some users have experienced poor quality work from tradespeople despite positive reviews, leading to distrust in the review system. Approximately 8% of users have reported dissatisfaction with the quality of work, questioning the reliability of reviews. Example: 'I hired a few builders with great reviews. All their work was terrible quality.'
4
A significant number of users face difficulties in creating or accessing their accounts, with error messages and system issues being common. This affects around 12% of users, who are unable to use the app effectively due to these technical problems. Example: 'The app won’t even let me create an account.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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Nuggets
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