Many users report that the app inaccurately marks packages as delivered when they have not been received, causing confusion and frustration. Approximately 15% of users seem to be affected by this issue, leading to distrust in the app's tracking capabilities.

The app says my package was delivered, but I never received it.

The app lacks autofill functionality for forms, which is a standard feature in most apps. This omission makes the process of entering information tedious and error-prone, affecting around 10% of users who expect seamless integration with their device's autofill settings.

Entering details manually is frustrating without autofill support.

Users experience frequent logouts, requiring them to repeatedly sign back in, which disrupts the user experience. This issue affects about 8% of users, who find the constant need to log in again to be a significant inconvenience.

The app logs me out every time I use it, which is really annoying.

The app only allows one email address per account, which complicates tracking for users with multiple email addresses. This limitation affects approximately 5% of users who find it difficult to manage parcels ordered under different emails.

I can't track parcels ordered with a different email address.