Rightmove property search

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Rightmove property search

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Rightmove property search's key feedback

1

Search Functionality Issues

Many users report problems with the search functionality, including the inability to enter locations, save searches with specific criteria, and filter out unwanted property types. Approximately 20% of users seem to be affected by these issues, which significantly hinder their ability to find suitable properties.

2

App Freezing and Crashing

A significant number of users experience the app freezing or crashing, particularly when trying to view photos or switch between portrait and landscape modes. This issue affects around 15% of users, making the app frustrating and sometimes unusable.

3

School Checker Frustrations

The recent update to the School Checker feature has made it less user-friendly, with users now having to swipe through schools one at a time instead of viewing a list. This change has negatively impacted about 10% of users who rely on this feature for school information.

4

Account and Login Problems

Users frequently encounter issues with logging in, staying signed in, and accessing saved properties, with some unable to reset passwords or create accounts. These problems affect approximately 10% of users, causing significant inconvenience.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Zoopla
Zoopla receives high praise for its user-friendly interface and comprehensive search features, including map and list views, and the ability to filter by various criteria. Users appreciate its ease of use, especially for those searching from abroad, and its ability to provide detailed property information.

#2 RUNNER UP

Rightmove property search
Rightmove is appreciated for its extensive property listings and useful features like School Checker and Nearby Sold Prices. However, users report issues with app stability, such as frequent crashes and syncing problems, and express a desire for more robust filtering options.

#3 Straggler

OnTheMarket
OnTheMarket is generally well-received for its straightforward approach and clean design, making property searches simple and efficient. Users find it reliable, though some suggest improvements in search functionality and additional features to enhance the user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Zoopla
#1 Users Choice
Zoopla receives high praise for its user-friendly interface and comprehensive search features, including map and list views, and the ability to filter by various criteria. Users appreciate its ease of use, especially for those searching from abroad, and its ability to provide detailed property information.
Rightmove property search
#2 Runner-up
Rightmove is appreciated for its extensive property listings and useful features like School Checker and Nearby Sold Prices. However, users report issues with app stability, such as frequent crashes and syncing problems, and express a desire for more robust filtering options.
OnTheMarket
#3 Straggler
OnTheMarket is generally well-received for its straightforward approach and clean design, making property searches simple and efficient. Users find it reliable, though some suggest improvements in search functionality and additional features to enhance the user experience.

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Nuggets

Major Highlights of the Week

Search Functionality Issues
The app's search functionality is flawed, with users unable to enter locations or experiencing incorrect search results. This significantly hampers the user experience and makes the app unreliable for property searches.
School Checker Downgrade
The recent update to the School Checker feature has made it less user-friendly by removing the list view and adding a cumbersome swipe function. This change complicates the process of evaluating nearby schools, which is a critical factor for many users.
The new school feature is unusable; bring back the list view.
Account Access Problems
Users are experiencing issues with account access, including being logged out unexpectedly and facing difficulties with password resets. This disrupts the continuity of user engagement and access to saved searches.
I was logged out and can't reset my password, making it impossible to access my account.
Map Search Glitches
The map search feature is plagued with bugs, such as freezing and incorrect location results, which have persisted for years without resolution. This undermines the app's core functionality of location-based property searches.
Intrusive Advertising
The introduction of intrusive ads within the app has degraded the user experience, making navigation cumbersome and detracting from the primary purpose of property searching.
Ads are now littered throughout the property listings, making the app messy.
Inadequate Filtering Options
The app lacks essential filtering options, such as excluding holiday homes or auction properties, which forces users to manually sift through irrelevant listings. This inefficiency frustrates users and diminishes the app's utility.
I can't exclude holiday homes from searches, making the process tedious.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Search Functionality Issues
The app's search functionality is flawed, with users unable to enter locations or experiencing incorrect search results. This significantly hampers the user experience and makes the app unreliable for property searches.
School Checker Downgrade
The recent update to the School Checker feature has made it less user-friendly by removing the list view and adding a cumbersome swipe function. This change complicates the process of evaluating nearby schools, which is a critical factor for many users.
Account Access Problems
Users are experiencing issues with account access, including being logged out unexpectedly and facing difficulties with password resets. This disrupts the continuity of user engagement and access to saved searches.
Map Search Glitches
The map search feature is plagued with bugs, such as freezing and incorrect location results, which have persisted for years without resolution. This undermines the app's core functionality of location-based property searches.
Intrusive Advertising
The introduction of intrusive ads within the app has degraded the user experience, making navigation cumbersome and detracting from the primary purpose of property searching.
Inadequate Filtering Options
The app lacks essential filtering options, such as excluding holiday homes or auction properties, which forces users to manually sift through irrelevant listings. This inefficiency frustrates users and diminishes the app's utility.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great, but now when viewing pictures in landscape on iPhone, when you exit viewing the app glitches and zooms in on the top corner of the picture you’re looking at. It then freezes and you have to shut down the app to go back in.
Ex grindr
Trying to search for properties with 'this area only' selected and still getting results from miles and villages away which aren’t in the area specified. If I wanted to see properties that were 5 miles away I would have chosen the 5 mile radius option.
DaisyHoundle
I visit this site several times a day and have done religiously for the last year. A recent update has changed the format for checking schools. Now it is much worse! What could be easier and more immediate than a list of nearest schools with a tab for primary and secondary?
Bizarrespook

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great, but now when viewing pictures in landscape on iPhone, when you exit viewing the app glitches and zooms in on the top corner of the picture you’re looking at. It then freezes and you have to shut down the app to go back in.
Candice Wu
App Store
Trying to search for properties with 'this area only' selected and still getting results from miles and villages away which aren’t in the area specified. If I wanted to see properties that were 5 miles away I would have chosen the 5 mile radius option.
Kelly Williams
Google Play
I visit this site several times a day and have done religiously for the last year. A recent update has changed the format for checking schools. Now it is much worse! What could be easier and more immediate than a list of nearest schools with a tab for primary and secondary?
Koray Okumus
Google Play

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