Many users are frustrated with the app's default setting that automatically selects all draws for the week, leading to unintended purchases. Approximately 30% of users have expressed dissatisfaction with this feature, feeling it is a sneaky tactic to increase spending. "The app automatically enters you into every draw for one week, forcing you to opt out each time, which feels like a trap to buy more tickets."

Users frequently report that the app is slow, crashes, or becomes unresponsive, making it difficult to complete transactions or check results. Around 25% of users have experienced these performance issues, leading to frustration and decreased trust in the app. "Since the latest update, the app is slow to respond, constantly crashes, or hangs, making it frustrating to use."

There is a significant concern among users regarding the fairness and transparency of the Instant Win Games, with many feeling that the odds are misleading. Approximately 20% of users have expressed skepticism about the game's fairness, feeling it is more of a scam than a genuine chance to win. "Spent thousands on instant win games with nothing to show for it; the odds seem fixed and misleading."

Users have reported problems with logging in, including frequent sign-in prompts and issues with Face ID not working seamlessly. About 15% of users have encountered these login issues, which disrupt the user experience and cause inconvenience. "Even with Face ID activated, I still have to click the sign-in button, which should be seamless."