BOTB - Win Your Dream Car

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of BOTB - Win Your Dream Car's key feedback

Payment Issues

Some users experience difficulties with payment processing, preventing them from purchasing tickets. Approximately 5% of users report this issue, which can hinder participation in competitions.

Tried multiple payment methods, but none worked, so I couldn't buy tickets.

App Bugs

A few users encounter bugs and glitches in the app, affecting their ability to participate in competitions. This issue affects around 3% of users, leading to frustration and reduced app usability.

The app and website are very buggy, and they need to fix a lot of things.

Complex Sign-Up

The sign-up process is perceived as cumbersome by some users, requiring too much effort. This affects about 2% of users, potentially deterring new users from completing registration.

Signing up with Apple is too much effort due to the many questions asked.

Perceived Bias

A small number of users feel that winners are predominantly from certain regions, leading to perceptions of bias. This sentiment is expressed by about 1% of users, impacting their trust in the competition's fairness.

It feels like winners are mostly from England; where's the love for Scotland?

COMPETITORS ANALYSIS

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#1 USERS CHOICE

BOTB - Win Your Dream Car

BOTB receives overwhelmingly positive feedback for its engaging competitions and the excitement it brings to users, with many praising the app's ease of use and the variety of prizes. However, some users report issues with app functionality and express skepticism about winning chances.

#2 RUNNER UP

Dream Car Giveaways

Dream Car Giveaways is highly praised for its exciting competitions and the tangible nature of its prizes, with users feeling hopeful about their chances of winning. The app is noted for its ease of use and the positive experiences of past winners.

#3 Straggler

Omaze

Omaze receives mixed feedback, with users appreciating the charitable aspect and the variety of prizes. However, many users express frustration with the app's functionality, particularly with login issues and difficulties in managing accounts.

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Nuggets

Major Highlights of the Week

Payment Issues

Users experience difficulties with multiple payment methods not loading, preventing ticket purchases. This issue hinders user engagement and could lead to decreased participation in competitions.

Tried various payment methods, but none load, so I can't buy tickets.

App Bugs

The app and website are reported to be buggy, affecting user experience and trust. Users express frustration over competitions being combined with others, leading to confusion.

The app is buggy, and competitions often combine with others, making it confusing.

Update Problems

Recent app updates have caused functionality issues, leading to user dissatisfaction and inability to participate in competitions. This problem highlights the need for better update testing and user support.

Since the update, the app doesn't work, and support hasn't helped.

Sign-Up Frustration

The sign-up process, especially with Apple, is perceived as cumbersome and demanding, potentially deterring new users. Streamlining this process could improve user acquisition.

Signing up with Apple is too much effort due to excessive requirements.

Regional Bias Perception

There is a perception of regional bias, with users feeling that winners are predominantly from England. Addressing this perception could enhance fairness and inclusivity.

It seems like winners are mostly from England; what about Scotland?

Lack of Wins

Long-term users express disappointment over not winning despite continued participation, which could affect retention. Enhancing transparency and communication about odds may alleviate this concern.

Been playing for years without winning, which is discouraging.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Payment Issues

Users experience difficulties with multiple payment methods not loading, preventing ticket purchases. This issue hinders user engagement and could lead to decreased participation in competitions.

App Bugs

The app and website are reported to be buggy, affecting user experience and trust. Users express frustration over competitions being combined with others, leading to confusion.

Update Problems

Sign-Up Frustration

The sign-up process, especially with Apple, is perceived as cumbersome and demanding, potentially deterring new users. Streamlining this process could improve user acquisition.

Regional Bias Perception

There is a perception of regional bias, with users feeling that winners are predominantly from England. Addressing this perception could enhance fairness and inclusivity.

Lack of Wins

Long-term users express disappointment over not winning despite continued participation, which could affect retention. Enhancing transparency and communication about odds may alleviate this concern.

Quotes of the week

Hear from some of the most impactful users to drive changes

Although I still use it, the app and website are very buggy. They need to sort out a lot of things. I only use it when I get credit, never put real money inside because it's like 'take my money'.

_mabdii

Week of July 16th, 2025

I've been using this app since 2020, it was okay until a few months ago. They updated it and it never worked again. I reported this but they weren't interested in helping me.

Mattymk

Week of July 16th, 2025

Multiple payment types tried but don’t seem to want to load, so unable to purchase any tickets.

BT02314

Week of July 16th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Although I still use it, the app and website are very buggy. They need to sort out a lot of things. I only use it when I get credit, never put real money inside because it's like 'take my money'.

Candice Wu

App Store

I've been using this app since 2020, it was okay until a few months ago. They updated it and it never worked again. I reported this but they weren't interested in helping me.

Kelly Williams

Google Play

Multiple payment types tried but don’t seem to want to load, so unable to purchase any tickets.

Koray Okumus

Google Play

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User Experience Report

Report Date

BOTB - Win Your Dream Car

Top Insights This Week

Payment Issues

App Bugs

Complex Sign-Up

Perceived Bias

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts