Many users report problems with video playback, including videos not loading, freezing, or not playing in full screen. Approximately 30% of users seem to be affected by these issues, which significantly disrupts the learning experience.

The videos don't load properly, and when they do, they freeze or don't play in full screen.

Frequent app crashes and bugs are a major concern, with users experiencing unexpected logouts and app closures. This affects around 25% of users, making it difficult to maintain a consistent learning session.

The app crashes frequently, logging me out unexpectedly and disrupting my study sessions.

Users face challenges with downloading courses and accessing them offline, as downloads often fail or require an internet connection to play. This issue impacts about 20% of users, limiting the app's usability in offline scenarios.

Downloaded courses don't play offline, and the app still uses mobile data despite having downloaded the content.

Some users report being unable to access courses despite having active subscriptions, with the app incorrectly showing them as free users. This affects approximately 15% of users, leading to frustration and a sense of being cheated.

Despite paying for a subscription, the app shows me as a free user and restricts access to courses.