A significant number of users report issues with the messaging feature, where messages from landlords or property managers do not appear in the inbox despite receiving notifications. This affects approximately 15% of users, making it difficult to communicate effectively with property owners.

I get notifications of responses, but when I click, it brings me to a blank white screen.

Users frequently encounter outdated or unavailable listings, which leads to frustration as they spend time on properties that are no longer on the market. This issue affects around 20% of users, who find it challenging to rely on the app for current rental options.

I never see updated apts to rent; all are outdated.

Many users find the app's filters ineffective, as they receive listings that do not match their specified criteria, such as price range or pet policies. This affects about 10% of users, who feel their time is wasted by irrelevant search results.

The app continues to show me rentals that have a no pet policy despite my filter settings.

There are numerous complaints about the lack of timely responses from customer service, with some users waiting months for a reply. This affects approximately 5% of users, who feel unsupported when issues arise.

I submitted a complaint over 48 hours ago and have gotten no response.