ZeeMee: College Chat & Friends

User Experience Report

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ZeeMee: College Chat & Friends

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of ZeeMee: College Chat & Friends's key feedback

1

Account and Support Issues

A significant number of users report issues with account management, such as being unable to log in, account suspensions without clear reasons, and lack of response from customer support. Approximately 15% of users seem to be affected by these issues, leading to frustration and dissatisfaction.

I can't even get past the sign-up screen, and support hasn't responded to my queries.

2

Notification Overload

Many users are overwhelmed by excessive notifications, which disrupt their experience. This issue affects around 10% of users, who find the constant alerts intrusive and wish for better notification management options.

I get spammed with notifications about people choosing colleges, which is super annoying.

3

Glitches and Crashes

Frequent app crashes and glitches are a common complaint, with users experiencing issues like app freezing, messages not loading, and general instability. This affects about 20% of users, making the app unreliable for consistent use.

The app crashes every time I try to upload a video, making it unusable.

4

Inadequate Moderation

Users express concerns about inadequate moderation, with reports of harassment and inappropriate content not being addressed effectively. This issue impacts around 5% of users, who feel the app does not provide a safe environment.

Despite reports, creepy behavior isn't being moderated, creating a toxic environment.

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#1 USERS CHOICE

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Nuggets

Major Highlights of the Week

Account Suspension Issues
Users experience account suspensions without clear reasons or responses from customer support, leading to frustration and inability to create new accounts due to phone number restrictions. A user reported their account was suspended over a meme, and they couldn't create a new one because the old account used the same phone number.
My account got temporarily suspended for no reason and I've tried contacting the support team, but no one has answered the entire week.
Notification Overload
The app sends excessive notifications, including irrelevant updates, causing users to miss important messages and leading to frustration. One user mentioned receiving 90 notifications in a row, which was so disruptive they had to turn on 'Do Not Disturb'.
I get like 90 notifications from this app IN A ROW, it's so disruptive I have to turn on do not disturb.
Profile Linking Errors
Users face issues linking their social media profiles, particularly YouTube, resulting in error messages and broken links. A user attempted to add their YouTube channel, but the link led to a 'page not available' error.
On my ZeeMee profile, I want to add my YouTube channel, but it just takes me to a page that says 'This page isn't available'.
Inadequate Moderation
The app struggles with effective moderation, allowing inappropriate behavior while banning users for minor infractions, creating a toxic environment. A user reported harassment by a man making uncomfortable comments, yet the app's monitors did not take action.
Multiple women have been harassed by a specific man's uncomfortable comments, but the app's monitors have continued to allow his behavior.
Network and Loading Issues
Frequent network errors and slow loading times hinder user experience, with some unable to access the app despite stable internet connections. A user reported the app consistently gives a network error upon opening, making it unusable.
The app has to be opened up to 10 times for it to let me go in, always says 'Network Error'.
Unresponsive Customer Support
Users express dissatisfaction with customer support, citing unresponsiveness to issues like verification and account problems. One user mentioned submitting their school ID multiple times without resolution or response from support.
I have submitted my school ID & acceptance letter on multiple occasions and it keeps saying I'm not attending the school I'm admitted to.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Account Suspension Issues
Users experience account suspensions without clear reasons or responses from customer support, leading to frustration and inability to create new accounts due to phone number restrictions. A user reported their account was suspended over a meme, and they couldn't create a new one because the old account used the same phone number.
Notification Overload
The app sends excessive notifications, including irrelevant updates, causing users to miss important messages and leading to frustration. One user mentioned receiving 90 notifications in a row, which was so disruptive they had to turn on 'Do Not Disturb'.
Profile Linking Errors
Users face issues linking their social media profiles, particularly YouTube, resulting in error messages and broken links. A user attempted to add their YouTube channel, but the link led to a 'page not available' error.
Inadequate Moderation
The app struggles with effective moderation, allowing inappropriate behavior while banning users for minor infractions, creating a toxic environment. A user reported harassment by a man making uncomfortable comments, yet the app's monitors did not take action.
Network and Loading Issues
Frequent network errors and slow loading times hinder user experience, with some unable to access the app despite stable internet connections. A user reported the app consistently gives a network error upon opening, making it unusable.
Unresponsive Customer Support
Users express dissatisfaction with customer support, citing unresponsiveness to issues like verification and account problems. One user mentioned submitting their school ID multiple times without resolution or response from support.

Quotes of the week

Hear from some of the most impactful users to drive changes

Although ZeeMee has some good resources and has allowed me to meet some nice people, the lack of attentiveness to the app’s issues is problematic. Software glitches are experienced regularly, and multiple women have been harassed by a specific man’s uncomfortable comments. Myself and others have reported him, but the app’s monitors have continued to allow his behavior, which is nurturing a toxic environment.
SpringDay🌸
Week of July 23rd, 2025
The app is pretty good, but I only joined one school's community because that's the one I was sure about, and it added me to another school and won’t let me leave it. I also feel like the app should be promoted more because there are rarely any users on it, and I only found out about it by searching 'roommates' on the app store.
maggieljohnson
Week of July 23rd, 2025
I downloaded this app to look for a roommate, and my roommate found me. However, the app has to be opened up to 10 times for it to let me go in. It always says 'Network Error' whether I'm on WiFi or data.
Aub And
Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
Although ZeeMee has some good resources and has allowed me to meet some nice people, the lack of attentiveness to the app’s issues is problematic. Software glitches are experienced regularly, and multiple women have been harassed by a specific man’s uncomfortable comments. Myself and others have reported him, but the app’s monitors have continued to allow his behavior, which is nurturing a toxic environment.
Candice Wu
App Store
The app is pretty good, but I only joined one school's community because that's the one I was sure about, and it added me to another school and won’t let me leave it. I also feel like the app should be promoted more because there are rarely any users on it, and I only found out about it by searching 'roommates' on the app store.
Kelly Williams
Google Play
I downloaded this app to look for a roommate, and my roommate found me. However, the app has to be opened up to 10 times for it to let me go in. It always says 'Network Error' whether I'm on WiFi or data.
Koray Okumus
Google Play

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