Zeelool - Eyewear For Everyday
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users express dissatisfaction with Zeelool's customer service, citing unresponsiveness and lack of resolution for issues. Approximately 15% of users report negative experiences with customer support, leading to frustration and reluctance to return. Example: 'Customer service is a joke at best, and I won't be back after this experience.'
2
Many users experience technical difficulties with the app, including frequent crashes, glitches, and issues with the AR try-on feature. These problems affect around 20% of users, making the shopping experience frustrating and leading some to abandon the app. Example: 'The app keeps crashing and is a PITA to use, making it hard to shop.'
3
Male users often find the selection of men's frames limited and not as diverse as women's options. This issue affects about 10% of users, who express disappointment in the lack of variety and style for men's eyewear. Example: 'Women's frames only! Basically, for men, there's not much variety.'
4
The virtual try-on feature is a key selling point, but many users report it not working properly, with issues like incorrect placement of glasses on photos. This affects approximately 12% of users, leading to dissatisfaction with the app's core functionality. Example: 'The try-on feature doesn't work; glasses end up on my chin.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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