Yubo

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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TOP INSIGHTS

A weekly roundup of Yubo's key feedback

Excessive Paywalls

Many users express frustration over the app's monetization strategy, which places basic features like viewing friend requests and messages behind paywalls. Approximately 40% of users mention this issue, indicating a significant barrier to the app's usability without payment.

You can't even see who added you without paying, making the app useless unless you spend money.

Age Restriction Confusion

Users are confused and frustrated by the app's age restrictions, which have changed over time, leading to account suspensions for those under 18. This issue affects about 15% of users, particularly those who were previously able to use the app.

I used to use this app, but now I can't because I'm not 18 yet, which is disappointing.

Verification Issues

The app's verification process is criticized for being slow and unreliable, with some users unable to access their accounts due to verification failures. This affects around 10% of users, causing significant frustration.

I can't get past the verification process, and it's been days without any progress.

Fake Profiles and Bots

A notable number of users report encountering fake profiles and bots, which diminishes the app's credibility and user experience. Approximately 20% of users mention this issue, suggesting a need for better moderation.

Most of the profiles seem fake, and interactions feel like they're with bots rather than real people.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Yubo

Yubo receives mixed feedback with users praising its ability to help make new friends and its fun features, but many criticize the app for its paywalls, verification issues, and technical glitches.

#2 RUNNER UP

Bumble

Bumble is appreciated for its safe environment and success stories, but users often complain about the high costs, paywalls, and issues with account bans and verification.

#3 Straggler

Tinder

Tinder is criticized for being filled with fake profiles and scammers, and users are frustrated with the app's pay-to-win model and frequent account bans without clear reasons.

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Nuggets

Major Highlights of the Week

Age Restriction Confusion

Users are frustrated with the app's age restrictions, which have changed from 13+ to 18+, causing confusion and exclusion of younger users. This inconsistency in age policy is alienating a significant portion of the user base.

I was using the app a while ago and now I can't change it back to the way it was.

Verification Issues

The app's verification process is cumbersome and often fails, leading to user accounts being locked or banned without clear reasons. This creates a barrier to entry and frustrates users who are unable to access the app.

I tried to create an account, and it kept saying I was too young despite verifying my birthday.

Excessive Paywalls

Core social features are locked behind paywalls, making the app nearly unusable without a subscription. This monetization strategy is perceived as predatory, deterring users from engaging with the app.

You can't even accept people's friend requests without paying.

Fake Profiles and Bots

The app is criticized for having a high number of fake profiles and bots, which diminishes the authenticity of interactions. This undermines the app's purpose of fostering genuine connections.

Most people on there are just plain nasty/very inappropriate or bots/fake accounts.

Safety and Moderation Concerns

Users report inadequate moderation, with instances of bullying and inappropriate content not being addressed effectively. This raises concerns about the app's commitment to user safety.

There is nothing wrong with this app but there are so many people that bully me on here.

Feature Removal Frustration

The removal of popular features like the spotlight in daily rewards has upset users, who feel these changes diminish the app's value. This has led to dissatisfaction among long-time users.

I'm really upset you guys removed the spotlight in the daily reward.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Age Restriction Confusion

Verification Issues

Excessive Paywalls

Fake Profiles and Bots

The app is criticized for having a high number of fake profiles and bots, which diminishes the authenticity of interactions. This undermines the app's purpose of fostering genuine connections.

Safety and Moderation Concerns

Users report inadequate moderation, with instances of bullying and inappropriate content not being addressed effectively. This raises concerns about the app's commitment to user safety.

Feature Removal Frustration

The removal of popular features like the spotlight in daily rewards has upset users, who feel these changes diminish the app's value. This has led to dissatisfaction among long-time users.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is heavily monetized, requiring payments to unlock basic features like seeing friend requests or messages. It feels more like a money grab than a social platform.

Pleyfight

Yubo claims to be about friendship, but core social features are behind a paywall. You can't even see who added you or liked you unless you pay, which feels predatory.

A Google user

The app used to be good, but now it's a pay-to-use app just to see how to make friends. It removes the freedom to decide how to use the app unless you pay.

A Google user

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is heavily monetized, requiring payments to unlock basic features like seeing friend requests or messages. It feels more like a money grab than a social platform.

Candice Wu

App Store

Yubo claims to be about friendship, but core social features are behind a paywall. You can't even see who added you or liked you unless you pay, which feels predatory.

Kelly Williams

Google Play

The app used to be good, but now it's a pay-to-use app just to see how to make friends. It removes the freedom to decide how to use the app unless you pay.

Koray Okumus

Google Play

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User Experience Report

Report Date

Yubo

Top Insights This Week

Excessive Paywalls

Age Restriction Confusion

Verification Issues

Fake Profiles and Bots

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

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The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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