Yubo

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

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Yubo

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Yubo's key feedback

1

Paywall Frustration

A significant number of users express frustration over the app's paywall, which restricts access to basic features like messaging and viewing profiles. Approximately 40% of users mention this issue, feeling that the app is unusable without payment. Example: 'You have to pay to do literally anything on the app, making it a waste of time.'

You have to pay to do literally anything on the app, making it a waste of time.

2

Age Verification Issues

Users report problems with age verification, where the app incorrectly flags them as underage or requires ID verification, which many do not have. This affects about 15% of users, causing frustration and preventing access. Example: 'The app won't let me in because it says I look too young, even though I'm the right age.'

The app won't let me in because it says I look too young, even though I'm the right age.

3

Fake Profiles and Bots

Many users complain about encountering fake profiles and bots, which diminishes the authenticity of interactions on the platform. This issue is mentioned by around 20% of users, who feel misled by the app's claims of genuine connections. Example: 'The app is full of bots and fake profiles, making it hard to find real people.'

The app is full of bots and fake profiles, making it hard to find real people.

4

Inadequate Reporting System

Users are dissatisfied with the app's reporting system, which they feel is ineffective in addressing inappropriate behavior and harassment. About 10% of users highlight this as a safety concern, feeling that their reports are not taken seriously. Example: 'The reporting system doesn't work, and rude people get away with saying nasty things.'

The reporting system doesn't work, and rude people get away with saying nasty things.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

#2 RUNNER UP

#3 Straggler

Competitors Analysis
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#1 Users Choice
#2 Runner-up
#3 Straggler

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Nuggets

Major Highlights of the Week

Paywall Frustration
Users are frustrated with the extensive paywalls that restrict basic functionalities like messaging and viewing profiles, which contradicts the app's claim of being free. This monetization strategy is perceived as a cash grab, deterring user engagement and satisfaction.
I can't even message people without paying, making the app useless.
Age Verification Issues
The app's age verification process is problematic, with users being incorrectly flagged as underage despite providing valid identification. This leads to account access issues and user dissatisfaction, highlighting a need for improved verification accuracy.
I'm 16 but the app won't let me in, saying I look too young.
Fake Interactions
Users report receiving fake reactions and messages, which are believed to be automated to encourage subscription purchases. This undermines trust in the platform and diminishes the perceived authenticity of user interactions.
The app sends fake reactions to make you pay to see them.
Safety Concerns
There are significant safety concerns with reports of inappropriate content and interactions, including harassment and scams. The app's moderation and reporting systems are perceived as ineffective, compromising user safety and experience.
The app is full of fake profiles and scammers, and reports don't work.
Subscription Confusion
Users are confused and frustrated by the multiple subscription tiers, which are seen as overly complex and expensive. This complexity hinders user understanding and satisfaction, suggesting a need for clearer communication and pricing strategies.
Three different subscriptions are required to make the app usable.
Account Access Problems
Users experience difficulties with account access, including unexplained bans and verification delays. These issues prevent users from engaging with the app, leading to frustration and potential churn.
I was banned without explanation and can't access my account.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Paywall Frustration
Users are frustrated with the extensive paywalls that restrict basic functionalities like messaging and viewing profiles, which contradicts the app's claim of being free. This monetization strategy is perceived as a cash grab, deterring user engagement and satisfaction.
Age Verification Issues
The app's age verification process is problematic, with users being incorrectly flagged as underage despite providing valid identification. This leads to account access issues and user dissatisfaction, highlighting a need for improved verification accuracy.
Fake Interactions
Users report receiving fake reactions and messages, which are believed to be automated to encourage subscription purchases. This undermines trust in the platform and diminishes the perceived authenticity of user interactions.
Safety Concerns
There are significant safety concerns with reports of inappropriate content and interactions, including harassment and scams. The app's moderation and reporting systems are perceived as ineffective, compromising user safety and experience.
Subscription Confusion
Users are confused and frustrated by the multiple subscription tiers, which are seen as overly complex and expensive. This complexity hinders user understanding and satisfaction, suggesting a need for clearer communication and pricing strategies.
Account Access Problems
Users experience difficulties with account access, including unexplained bans and verification delays. These issues prevent users from engaging with the app, leading to frustration and potential churn.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for making friends, but it's frustrating that basic features like seeing who added you are locked behind a paywall. It feels like a cash grab.
A Google user
Week of July 23rd, 2025
I love the app and have made many friends, but the constant need to pay for features like messaging is disappointing. It should be more accessible.
A Google user
Week of July 23rd, 2025
The app is filled with fake profiles and bots, making it hard to find genuine connections. It's frustrating to pay for features that don't enhance the experience.
A Google user
Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for making friends, but it's frustrating that basic features like seeing who added you are locked behind a paywall. It feels like a cash grab.
Candice Wu
App Store
I love the app and have made many friends, but the constant need to pay for features like messaging is disappointing. It should be more accessible.
Kelly Williams
Google Play
The app is filled with fake profiles and bots, making it hard to find genuine connections. It's frustrating to pay for features that don't enhance the experience.
Koray Okumus
Google Play

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