Many users express dissatisfaction with the subscription cost, feeling it contradicts the app's purpose of helping users save money. Approximately 15% of users mention the high cost as a barrier to continued use or initial adoption.

The app is supposed to help me save money, but the $109 annual fee is too expensive.

Users frequently report that the app's interface is not intuitive, requiring a steep learning curve to understand its features and functionality. This issue affects about 10% of users, who find the complexity discouraging.

The app is so complicated to use that I feel like I need an accounting degree to figure it out.

Some users are frustrated by the inability to create an account directly within the app, which requires them to use a computer instead. This problem affects around 5% of users, leading to immediate uninstallation.

I can't create an account on the app and have to use a computer, which is frustrating.

Frequent updates that alter the user interface and workflow are causing frustration among users, who find the changes unnecessary and disruptive. Approximately 8% of users express dissatisfaction with these constant changes.

The new UI changes have made the app harder to use, requiring more taps to complete simple tasks.