Yik Yak

User Experience Report

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Yik Yak

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Yik Yak's key feedback

1

App Instability

Many users report that the app frequently freezes, crashes, or becomes unusable, affecting approximately 40% of users. This instability is often linked to recent updates and intrusive ads, which disrupt the user experience.

The app freezes every time I open it, making it unusable.

2

Excessive Ads

Users are frustrated with the overwhelming number of ads, which interrupt usage and degrade the app's quality. About 35% of users mention that ads are intrusive and make the app difficult to use.

Full-screen ads pop up every few seconds, making the app unusable.

3

Toxic Environment

The app is criticized for fostering a toxic environment where bullying and hate speech are prevalent, affecting around 25% of users. The anonymity feature is seen as enabling harmful behavior without consequences.

The app is a breeding ground for bullying and mental health issues.

4

Poor Moderation

Users express dissatisfaction with the app's moderation system, which they feel is biased and inconsistent, impacting about 20% of users. Many report being banned or having posts removed without clear reasons.

I was banned for no reason, and there's no way to appeal or understand why.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Jodel
Jodel receives positive feedback for its local anonymous posting service, with users appreciating its simplicity and community engagement. However, some users express concerns about moderation and the app's declining user base.

#2 RUNNER UP

Whisper
Whisper is praised for its privacy and the ability to share secrets anonymously, but users often report issues with scammers and inappropriate content. The app's community aspect is appreciated, but moderation and content control are areas of concern.

#3 Straggler

Yik Yak
Yik Yak receives mixed feedback, with users criticizing its moderation policies and the prevalence of bullying and harassment. While some appreciate the app's anonymity and community features, many express frustration with technical issues and the app's handling of user reports.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Jodel
#1 Users Choice
Jodel receives positive feedback for its local anonymous posting service, with users appreciating its simplicity and community engagement. However, some users express concerns about moderation and the app's declining user base.
Whisper
#2 Runner-up
Whisper is praised for its privacy and the ability to share secrets anonymously, but users often report issues with scammers and inappropriate content. The app's community aspect is appreciated, but moderation and content control are areas of concern.
Yik Yak
#3 Straggler
Yik Yak receives mixed feedback, with users criticizing its moderation policies and the prevalence of bullying and harassment. While some appreciate the app's anonymity and community features, many express frustration with technical issues and the app's handling of user reports.

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Nuggets

Major Highlights of the Week

Political Bias
Users express frustration over perceived political bias, with posts opposing certain views being removed or users being banned. This creates an echo chamber effect, alienating users with differing opinions.
The app leans one specific way politically and they put you in timeout if you post anything opposing that.
App Instability
Frequent app crashes and freezing issues are reported, making the app unusable for many users. This instability is often linked to recent updates and intrusive ads.
The app can’t decide whether or not it freezes anytime you open it so it’s a 50/50 it’ll freeze and be unusable.
Excessive Ads
Users are overwhelmed by intrusive ads that disrupt the app experience, including full-screen ads that interrupt usage. This aggressive ad strategy is seen as a move towards monetization at the expense of user experience.
Literally every 10 seconds a full screen ad pops up and blocks you from using the app.
Anonymity Abuse
The app's anonymity feature is criticized for enabling cyberbullying and hate speech, creating a toxic environment. Users report that this lack of accountability leads to harmful interactions.
This app is a breeding place for bullying and mental problems.
Poor Moderation
Users are frustrated with the app's moderation system, which they feel is inconsistent and easily manipulated. Reports of posts being removed without clear violations highlight a lack of transparency and fairness.
I wish it would tell you what part of your post violated guidelines, because I truly do not know what about my posts violated them.
Customer Support Issues
The absence of effective customer support is a major concern, with users unable to appeal bans or receive assistance. This lack of support exacerbates user dissatisfaction and retention issues.
The fact that there’s no customer support and u can’t appeal for a ban is ridiculous.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Political Bias
Users express frustration over perceived political bias, with posts opposing certain views being removed or users being banned. This creates an echo chamber effect, alienating users with differing opinions.
App Instability
Frequent app crashes and freezing issues are reported, making the app unusable for many users. This instability is often linked to recent updates and intrusive ads.
Excessive Ads
Users are overwhelmed by intrusive ads that disrupt the app experience, including full-screen ads that interrupt usage. This aggressive ad strategy is seen as a move towards monetization at the expense of user experience.
Anonymity Abuse
The app's anonymity feature is criticized for enabling cyberbullying and hate speech, creating a toxic environment. Users report that this lack of accountability leads to harmful interactions.
Poor Moderation
Users are frustrated with the app's moderation system, which they feel is inconsistent and easily manipulated. Reports of posts being removed without clear violations highlight a lack of transparency and fairness.
Customer Support Issues
The absence of effective customer support is a major concern, with users unable to appeal bans or receive assistance. This lack of support exacerbates user dissatisfaction and retention issues.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app has become unusable due to constant freezing and intrusive ads. It used to be a great way to connect with local communities, but now it's just frustrating. Please fix the stability issues and reconsider the ad strategy.
Contagiouslovexoxo
Week of May 27th, 2025
Yik Yak has turned into a toxic platform where anonymity is abused for bullying and spreading hate. The lack of effective moderation makes it a breeding ground for harmful behavior. It's disappointing to see what it has become.
iluvchrisrich
Week of May 27th, 2025
The app's recent updates have made it buggy and unstable, with frequent crashes and freezing. The introduction of a premium model feels like a cash grab without addressing the core issues. Please focus on improving the user experience.
Jazzy the disappointed
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app has become unusable due to constant freezing and intrusive ads. It used to be a great way to connect with local communities, but now it's just frustrating. Please fix the stability issues and reconsider the ad strategy.
Candice Wu
App Store
Yik Yak has turned into a toxic platform where anonymity is abused for bullying and spreading hate. The lack of effective moderation makes it a breeding ground for harmful behavior. It's disappointing to see what it has become.
Kelly Williams
Google Play
The app's recent updates have made it buggy and unstable, with frequent crashes and freezing. The introduction of a premium model feels like a cash grab without addressing the core issues. Please focus on improving the user experience.
Koray Okumus
Google Play

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