WeWard - The Walking App

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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WeWard - The Walking App

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of WeWard - The Walking App's key feedback

1

Ad Overload

Many users are frustrated with the excessive number of ads, which disrupts the user experience and makes the app less enjoyable. Approximately 30% of users have mentioned issues with ads, either due to their frequency or the inability to close them. This has led to dissatisfaction and some users considering uninstalling the app.

Ads are popping up very frequently & loading is lagging.. most importantly you will never reach your rewards point... It's A SCAM.. waste of time.

2

Step Tracking Inaccuracy

A significant number of users report that the app does not accurately track their steps, often showing fewer steps than other devices or apps. This issue affects around 25% of users, leading to frustration as it impacts their ability to earn rewards accurately.

I walked over 12,000 today and it only calculated 4,000. its a rip off 👿

3

Reward Redemption Issues

Users frequently encounter problems when trying to redeem rewards, with some accounts being suspended or rewards not being delivered. This issue affects about 20% of users, causing distrust and dissatisfaction with the app's reward system.

I downloaded this app about a month ago. Twice WEWARD APP did not record my steps. I reached out to the developers to fix the issue. No answer!!!!

4

Conversion and Streak Loss

The requirement to manually convert steps daily before midnight is a common pain point, with users losing streaks and steps if they forget. This affects approximately 15% of users, who find the process cumbersome and punitive.

You have to remember to go into the app every day and manually convert your steps to get any points.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Charity Miles
Charity Miles is praised for its concept of turning exercise into charitable donations, with users appreciating the ability to support causes while staying active. However, many users report issues with the app's accuracy in tracking miles and frequent crashes, which detract from the overall experience.

#2 RUNNER UP

WeWard - The Walking App
WeWard receives mixed feedback; users enjoy the gamified walking experience and the potential to earn rewards, but many express frustration with technical glitches, inaccurate step tracking, and the cumbersome process of redeeming rewards. The app's potential is recognized, but improvements are needed to enhance user satisfaction.

#3 Straggler

Sweatcoin
Sweatcoin is appreciated for motivating users to walk more by converting steps into digital currency, but users are often disappointed by the limited redemption options and the high thresholds required to cash out. The app's concept is well-received, but execution and reward accessibility are common points of criticism.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Charity Miles
#1 Users Choice
Charity Miles is praised for its concept of turning exercise into charitable donations, with users appreciating the ability to support causes while staying active. However, many users report issues with the app's accuracy in tracking miles and frequent crashes, which detract from the overall experience.
WeWard - The Walking App
#2 Runner-up
WeWard receives mixed feedback; users enjoy the gamified walking experience and the potential to earn rewards, but many express frustration with technical glitches, inaccurate step tracking, and the cumbersome process of redeeming rewards. The app's potential is recognized, but improvements are needed to enhance user satisfaction.
Sweatcoin
#3 Straggler
Sweatcoin is appreciated for motivating users to walk more by converting steps into digital currency, but users are often disappointed by the limited redemption options and the high thresholds required to cash out. The app's concept is well-received, but execution and reward accessibility are common points of criticism.

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Nuggets

Major Highlights of the Week

Ad-Free Misleading
Users receive 'no ads' rewards but continue to see ads, indicating a failure in the reward system. This inconsistency undermines user trust and satisfaction with the app's reward offerings.
I received a 'no ads' reward, but ads still appear.
Step Count Discrepancy
The app frequently undercounts steps compared to other devices, leading to user frustration and perceived inaccuracy. This issue affects user motivation and trust in the app's core functionality.
My watch shows 20k steps, but WeWard only shows 19,870.
Conversion Frustration
Users must manually convert steps daily, and missing this action results in lost progress, which is seen as punitive and inconvenient. This requirement detracts from the user experience and engagement.
I forgot to convert my steps and lost all progress for the day.
Reward Payout Issues
Users report difficulty in cashing out rewards, with some being required to upgrade to premium unexpectedly. This creates a barrier to reward redemption and diminishes the app's value proposition.
I need to be premium to cash out my $5 reward.
Account Suspension Concerns
Accounts are reportedly suspended without clear reasons when users attempt to redeem rewards, leading to accusations of unfair practices. This erodes user trust and satisfaction with the app.
My account was suspended when I tried to cash out.
Ad Intrusiveness
Ads are perceived as overly intrusive, especially when they autoplay during step conversion, disrupting the user experience. This can lead to user dissatisfaction and potential app abandonment.
Ads autoplay when converting steps, which is very annoying.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Ad-Free Misleading
Users receive 'no ads' rewards but continue to see ads, indicating a failure in the reward system. This inconsistency undermines user trust and satisfaction with the app's reward offerings.
Step Count Discrepancy
The app frequently undercounts steps compared to other devices, leading to user frustration and perceived inaccuracy. This issue affects user motivation and trust in the app's core functionality.
Conversion Frustration
Users must manually convert steps daily, and missing this action results in lost progress, which is seen as punitive and inconvenient. This requirement detracts from the user experience and engagement.
Reward Payout Issues
Users report difficulty in cashing out rewards, with some being required to upgrade to premium unexpectedly. This creates a barrier to reward redemption and diminishes the app's value proposition.
Account Suspension Concerns
Accounts are reportedly suspended without clear reasons when users attempt to redeem rewards, leading to accusations of unfair practices. This erodes user trust and satisfaction with the app.
Ad Intrusiveness
Ads are perceived as overly intrusive, especially when they autoplay during step conversion, disrupting the user experience. This can lead to user dissatisfaction and potential app abandonment.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for motivating me to walk more, but it often doesn't sync well with my smartwatch, causing me to lose out on steps. It would be much better if it could connect directly to more fitness apps like Samsung Health.
A Google user
I love the concept of earning rewards for walking, but the app is frustratingly slow and often doesn't count all my steps. It takes forever to accumulate enough points to cash out, making it feel like a waste of time.
A Google user
The app is fun and encourages me to walk more, but the step count is often inaccurate compared to my smartwatch. It would be great if it could sync better with other fitness devices to ensure accurate tracking.
A Google user

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for motivating me to walk more, but it often doesn't sync well with my smartwatch, causing me to lose out on steps. It would be much better if it could connect directly to more fitness apps like Samsung Health.
Candice Wu
App Store
I love the concept of earning rewards for walking, but the app is frustratingly slow and often doesn't count all my steps. It takes forever to accumulate enough points to cash out, making it feel like a waste of time.
Kelly Williams
Google Play
The app is fun and encourages me to walk more, but the step count is often inaccurate compared to my smartwatch. It would be great if it could sync better with other fitness devices to ensure accurate tracking.
Koray Okumus
Google Play

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