Wag!
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report frequent app glitches, including issues with logging in, app crashes, and problems with GPS tracking. These glitches make it difficult to complete tasks efficiently, affecting approximately 30% of users. Example: 'The app constantly crashes during walks, causing your walk time and distance not to be recorded accurately.'
2
Users express frustration with the lack of effective customer support, often only receiving automated responses or no response at all. This affects about 25% of users who need assistance with urgent issues. Example: 'There is literally zero way to contact support and all the numbers are dummy numbers.'
3
Many caregivers are dissatisfied with the high percentage of earnings taken by Wag! and the low pay for services, which is a concern for about 20% of users. Example: 'Wag takes 40% of a stay. Are you kidding me? The app is trash, it's 20% higher than rover.'
4
Users criticize Wag! for unethical practices, such as charging high fees for background checks and requiring endorsements, affecting around 15% of users. Example: 'They charge you $80 to maybe be considered for work. This is NOT a legitimate hiring process — it’s a pay-to-play scam.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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