Many users report that features previously available in the We Connect app are missing or malfunctioning in the new Volkswagen App, affecting approximately 30% of users. This includes issues with sending navigation destinations to the vehicle and accessing certain vehicle status reports.

The app no longer sends navigation destinations to my car, a feature that worked perfectly in the previous app.

A significant number of users, around 25%, experience connectivity problems, where the app fails to sync with the vehicle or requires frequent re-login, leading to frustration and unreliable app performance.

I often lose connection to my car and have to log in repeatedly, making the app unreliable.

Users are disappointed by the absence of expected features such as dark mode, mobile car key support, and detailed service information, affecting about 20% of users who compare the app unfavorably to competitors.

It's 2025, and the app still lacks a dark mode and mobile car key support, which is disappointing.

Approximately 15% of users find the app's interface and functionality cumbersome, with issues like slow performance, hidden important data, and a lack of intuitive design, leading to a frustrating user experience.

The app is slow and hides important data, making it frustrating to use compared to other car apps.