Volaris
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users report that the app frequently crashes or freezes, making it difficult to complete tasks like booking flights or checking in. Approximately 30% of users seem to be affected by this issue, leading to a frustrating experience. "The app freezes when using the camera for documents, please fix it!"
2
Many users are frustrated by being forced to use the app for check-in, especially when the app doesn't function properly. This affects about 25% of users, who find it inconvenient and prefer web check-in options. "Forced to download your slow unnecessary app just to check in? What happened with being allowed to check in online?"
3
Users report problems with the app's document scanning feature, which often fails and doesn't allow manual input as an alternative. This issue affects around 20% of users, causing delays and inconvenience. "The app forces you to scan documents with the camera, and you're going to need to set aside 25 minutes for it to scan."
4
A recurring issue is the app's inability to connect to the server, preventing users from completing bookings or accessing their flight information. This affects about 15% of users, leading to a negative user experience. "The app says 'Application is not available at this time. Try web version.' However, the web version won't let me proceed because it requires the app."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
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#3 Straggler
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Nuggets
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