Many users are frustrated with the app's requirement for extensive personal data, including a driver's license and biometric data, which they find unnecessary and intrusive. Approximately 10% of users have expressed concerns about data privacy and the amount of personal information required.

The app demands too much personal information, including a driver's license and facial recognition, which feels excessive and intrusive.

Users have reported being automatically signed up for subscriptions without their consent, leading to unexpected charges on their credit cards. This issue affects around 15% of users, who find the billing practices misleading and difficult to resolve.

I was auto-signed up for a monthly pass without permission and charged for months, which feels like a trick.

A significant number of users are frustrated with the limited parking options and restrictive no-ride zones, which often result in additional charges and inconvenience. This issue affects about 20% of users, who find the service impractical due to these limitations.

I had to backtrack to find a parking spot, paying extra for the ride, which made the service inconvenient and costly.

Users frequently encounter technical issues with the app, such as payment method errors and app crashes, and find customer support unresponsive or unhelpful. Approximately 25% of users have experienced these issues, leading to dissatisfaction with the service.

The app wouldn't accept my payment method, and support was unhelpful, making the service unreliable.