Wizz App - chat now

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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Wizz App - chat now

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Wizz App - chat now's key feedback

1

Unjust Bans

Many users report being banned without clear reasons, often during the account setup or verification process. This issue affects approximately 20% of users, leading to frustration and inability to use the app. Example: 'I got banned for no reason while trying to verify my age.'

I got banned for no reason while trying to verify my age.

2

Verification Issues

The face verification process is problematic, with users experiencing errors and being unable to complete it. This affects around 15% of users, preventing them from accessing the app. Example: 'The face scan feature doesn't work, keeps saying I'm too close or too far.'

The face scan feature doesn't work, keeps saying I'm too close or too far.

3

Request Tab Problems

Users frequently report issues with the request tab disappearing, making it difficult to see who has messaged them. This affects about 10% of users, hindering their ability to connect with others. Example: 'I can't see my message requests at all, they just disappear.'

I can't see my message requests at all, they just disappear.

4

Moderation Frustrations

The app's moderation system is overly strict, flagging and restricting users for minor or unclear reasons. This affects approximately 12% of users, causing annoyance and limiting app functionality. Example: 'I got restricted for using the word 'ineffable' in my profile.'

I got restricted for using the word 'ineffable' in my profile.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Wizz App - chat now
Wizz App receives mixed feedback. Users appreciate the app for its ability to connect people and its free features, but many express frustration over account restrictions, inappropriate content, and technical issues. Some users feel the app is more like a dating platform rather than a friend-making app.

#2 RUNNER UP

Yubo
Yubo is praised for its ability to help users meet new people and make friends, with many users finding it easy to use and effective for socializing. However, there are significant concerns about fake profiles, bots, and inappropriate content, which detract from the overall user experience.

#3 Straggler

Bumble
Bumble is appreciated for its unique approach where women make the first move, and many users find it effective for dating and networking. However, there is criticism regarding its premium features, with users feeling pressured to pay for better visibility and matches, and some report issues with fake profiles and technical glitches.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Wizz App - chat now
#1 Users Choice
Wizz App receives mixed feedback. Users appreciate the app for its ability to connect people and its free features, but many express frustration over account restrictions, inappropriate content, and technical issues. Some users feel the app is more like a dating platform rather than a friend-making app.
Yubo
#2 Runner-up
Yubo is praised for its ability to help users meet new people and make friends, with many users finding it easy to use and effective for socializing. However, there are significant concerns about fake profiles, bots, and inappropriate content, which detract from the overall user experience.
Bumble
#3 Straggler
Bumble is appreciated for its unique approach where women make the first move, and many users find it effective for dating and networking. However, there is criticism regarding its premium features, with users feeling pressured to pay for better visibility and matches, and some report issues with fake profiles and technical glitches.

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Nuggets

Major Highlights of the Week

Unjust Bans
Users are experiencing account bans without clear reasons or prior warnings, often during initial setup or for seemingly innocuous actions. This issue undermines user trust and engagement, as they are unable to access the app despite following guidelines.
I got banned for no reason while trying to verify my age.
Verification Issues
The face verification process is frequently malfunctioning, causing users to be incorrectly flagged or banned. This technical flaw is a significant barrier to entry, preventing legitimate users from accessing the app.
The app won't verify my face, saying it's too close or too far.
Request Tab Removal
The removal of the request tab has led to confusion and dissatisfaction, as users can no longer easily see who has messaged them. This change disrupts the user experience by complicating the process of connecting with new people.
I can't see my message requests anymore, and it's frustrating.
Inconsistent Moderation
The app's moderation system is overly sensitive, flagging and restricting users for benign content. This inconsistency in content moderation leads to user frustration and limits their ability to engage freely on the platform.
I got moderated for a normal photo, saying it was inappropriate.
Age Verification Flaws
The age verification system is inaccurately assessing users' ages, leading to unwarranted bans. This flaw not only excludes potential users but also damages the app's reputation for inclusivity and fairness.
I was banned for not looking my age, even though I'm 15.
False Notifications
Users are receiving false notifications about message requests, which do not appear upon checking. This issue creates a misleading user experience, causing frustration and reducing trust in the app's functionality.
I get notifications for requests that aren't there when I check.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Unjust Bans
Users are experiencing account bans without clear reasons or prior warnings, often during initial setup or for seemingly innocuous actions. This issue undermines user trust and engagement, as they are unable to access the app despite following guidelines.
Verification Issues
The face verification process is frequently malfunctioning, causing users to be incorrectly flagged or banned. This technical flaw is a significant barrier to entry, preventing legitimate users from accessing the app.
Request Tab Removal
The removal of the request tab has led to confusion and dissatisfaction, as users can no longer easily see who has messaged them. This change disrupts the user experience by complicating the process of connecting with new people.
Inconsistent Moderation
The app's moderation system is overly sensitive, flagging and restricting users for benign content. This inconsistency in content moderation leads to user frustration and limits their ability to engage freely on the platform.
Age Verification Flaws
The age verification system is inaccurately assessing users' ages, leading to unwarranted bans. This flaw not only excludes potential users but also damages the app's reputation for inclusivity and fairness.
False Notifications
Users are receiving false notifications about message requests, which do not appear upon checking. This issue creates a misleading user experience, causing frustration and reducing trust in the app's functionality.

Quotes of the week

Hear from some of the most impactful users to drive changes

I was banned for no reason while trying to verify my age. The app's moderation system is frustrating and unreliable.
A Google user
Week of May 27th, 2025
The app used to be great, but now it's filled with ads and paywalls. It's become a cash grab and not worth using.
A Google user
Week of May 27th, 2025
I can't see my message requests anymore, and support isn't helpful. The app is unusable until this is fixed.
neiceysss
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I was banned for no reason while trying to verify my age. The app's moderation system is frustrating and unreliable.
Candice Wu
App Store
The app used to be great, but now it's filled with ads and paywalls. It's become a cash grab and not worth using.
Kelly Williams
Google Play
I can't see my message requests anymore, and support isn't helpful. The app is unusable until this is fixed.
Koray Okumus
Google Play

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