Bookshelf

User Experience Report

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Bookshelf

Top Insights This Week

Week of July 24th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Unlock All Insights
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All Insights

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TOP INSIGHTS

A weekly roundup of Bookshelf's key feedback

1

Robotic Audio

A significant number of users, approximately 30%, find the Read Aloud feature's robotic voice unpleasant and difficult to listen to, which hinders their learning experience. Users compare it unfavorably to other apps with more natural-sounding voices.

The app's audio feature is unbearable due to its robotic voice, making it hard to focus.

2

App Freezing

Around 20% of users report frequent app freezing and crashing, especially when zooming or switching between tasks, which disrupts their study sessions and causes frustration.

The app constantly freezes, forcing me to restart it multiple times during use.

3

Navigation Issues

Approximately 15% of users struggle with the app's navigation, finding it unintuitive and cumbersome, particularly when trying to move between chapters or sections.

Navigating through the app is a hassle, as it doesn't allow easy chapter jumps.

4

Text Display Problems

About 10% of users experience issues with text display, such as text being too small, not scaling properly, or being cut off, which makes reading difficult on smaller devices.

The text is too small and doesn't adjust well, making it hard to read on my phone.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Amazon Kindle
Amazon Kindle is highly praised for its convenience and accessibility, allowing users to carry an entire library with them. Users appreciate the ability to adjust font size and background color, and the integration with library services like Libby. However, some users find the highlighting feature cumbersome after recent updates.

#2 RUNNER UP

Apple Books
Apple Books receives positive feedback for its seamless integration with Apple devices and user-friendly interface. Users enjoy the ability to read across multiple devices, but some express frustration with the dark highlighting tool and the lack of certain features like annotation.

#3 Straggler

Bookshelf
Bookshelf receives mixed feedback, with users appreciating features like offline reading and note-taking. However, many users report issues with app stability, highlighting functionality, and audio quality, which detracts from the overall user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Amazon Kindle
#1 Users Choice
Amazon Kindle is highly praised for its convenience and accessibility, allowing users to carry an entire library with them. Users appreciate the ability to adjust font size and background color, and the integration with library services like Libby. However, some users find the highlighting feature cumbersome after recent updates.
Apple Books
#2 Runner-up
Apple Books receives positive feedback for its seamless integration with Apple devices and user-friendly interface. Users enjoy the ability to read across multiple devices, but some express frustration with the dark highlighting tool and the lack of certain features like annotation.
Bookshelf
#3 Straggler
Bookshelf receives mixed feedback, with users appreciating features like offline reading and note-taking. However, many users report issues with app stability, highlighting functionality, and audio quality, which detracts from the overall user experience.

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Nuggets

Major Highlights of the Week

Audio Quality Issues
The app's audio feature is criticized for its robotic and unnatural voice, making it difficult for users to engage with the content. This detracts from the learning experience, especially for those who rely on audio for comprehension.
The robotic voice makes it hard to concentrate and retain information.
Navigation Challenges
Users find the app's navigation unintuitive, with difficulties in moving between chapters and maintaining their place in the text. This disrupts the reading flow and adds frustration to the study process.
Navigating the text isn't intuitive and doesn't work well with a keyboard and trackpad.
Freezing and Crashing
The app frequently freezes and crashes, particularly when users attempt to zoom or switch between tasks. This instability leads to a loss of progress and a frustrating user experience.
The app keeps freezing and I have to restart it constantly.
Text Display Issues
Textbooks often do not load properly, with issues like cut-off pages and stretched images, making it difficult for users to read and comprehend the material. This affects the overall usability of the app.
Pages get cut in the middle and pictures are stretched.
Code Redemption Problems
Users are unable to redeem codes within the app, forcing them to use external websites, which complicates the process of accessing purchased content. This inefficiency is a barrier to seamless user onboarding.
I couldn't see any option to redeem code, so I couldn't use this app for my class.
Syncing Inconsistencies
There are inconsistencies in syncing data across devices, leading to a disjointed experience where users cannot access their notes or highlights uniformly. This disrupts the continuity of the study experience.
Some information added to one device is not visible on the other.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Audio Quality Issues
The app's audio feature is criticized for its robotic and unnatural voice, making it difficult for users to engage with the content. This detracts from the learning experience, especially for those who rely on audio for comprehension.
Navigation Challenges
Users find the app's navigation unintuitive, with difficulties in moving between chapters and maintaining their place in the text. This disrupts the reading flow and adds frustration to the study process.
Freezing and Crashing
The app frequently freezes and crashes, particularly when users attempt to zoom or switch between tasks. This instability leads to a loss of progress and a frustrating user experience.
Text Display Issues
Textbooks often do not load properly, with issues like cut-off pages and stretched images, making it difficult for users to read and comprehend the material. This affects the overall usability of the app.
Code Redemption Problems
Users are unable to redeem codes within the app, forcing them to use external websites, which complicates the process of accessing purchased content. This inefficiency is a barrier to seamless user onboarding.
Syncing Inconsistencies
There are inconsistencies in syncing data across devices, leading to a disjointed experience where users cannot access their notes or highlights uniformly. This disrupts the continuity of the study experience.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app's audio feature is frustratingly robotic, making it hard to concentrate and retain information. I wish it had more natural voice options like other AI voice readings.
qotflavorr
Week of July 24th, 2025
The app is great for accessing textbooks on the go, but the Read Aloud feature is disappointing due to its robotic voice. It would be much better with more natural-sounding voices.
Bfal7401
Week of July 24th, 2025
Navigating the app is not intuitive, especially with a keyboard and trackpad. It should be easier to move through pages using arrow keys.
rmaximo23
Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app's audio feature is frustratingly robotic, making it hard to concentrate and retain information. I wish it had more natural voice options like other AI voice readings.
Candice Wu
App Store
The app is great for accessing textbooks on the go, but the Read Aloud feature is disappointing due to its robotic voice. It would be much better with more natural-sounding voices.
Kelly Williams
Google Play
Navigating the app is not intuitive, especially with a keyboard and trackpad. It should be easier to move through pages using arrow keys.
Koray Okumus
Google Play

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