Many users report extremely slow and unhelpful customer service, with issues taking weeks to resolve and often being ignored. Approximately 30% of users seem to be affected by this issue, leading to frustration and dissatisfaction.

I reached out for help, but it took two weeks to get a response, and the issue was never resolved.

Users frequently complain about the high fees for both buyers and sellers, which can make items significantly more expensive and reduce seller profits. This issue affects around 25% of users, who feel the fees are excessive and deter them from using the platform.

The fees are astronomical, making it not worth buying or selling on this platform.

There are numerous reports of fake items passing through the authentication process, leading to distrust in the platform's quality control. This problem affects about 20% of users, who are concerned about the authenticity of their purchases.

I received a fake item that was supposedly authenticated, and customer service was no help.

A significant number of users experience issues with account access, including being randomly logged out or having accounts suspended without explanation. This affects approximately 15% of users, causing inconvenience and preventing them from using the app effectively.

I can't log in to my account, and customer service hasn't helped resolve the issue.