UKG Pro
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users, approximately 40%, report difficulties with logging into the app, often requiring multiple attempts or password resets. This issue is exacerbated by frequent forced logouts and a cumbersome authentication process, leading to frustration and delays in accessing necessary features.
2
Around 35% of users experience frequent crashes and slow loading times, which disrupts their workflow. The app's instability often results in users being unable to clock in or out on time, causing significant inconvenience and impacting their work schedules.
3
Approximately 30% of users find the app's interface confusing and difficult to navigate. The layout is not intuitive, with essential features buried under multiple menus, making it challenging for users to perform basic tasks efficiently.
4
About 25% of users are frustrated with the app's requirement for frequent password changes, which they find unnecessary and time-consuming. This requirement often leads to users being locked out of their accounts, further complicating access to the app.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.
Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.