Tubi

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of Tubi's key feedback

Excessive Ads

Many users are frustrated with the high frequency of ads, with some reporting up to 6 ads every 15 minutes, which disrupts the viewing experience. Approximately 20% of users have mentioned this issue in their reviews.

The app has too many ads, making it hard to enjoy a movie without constant interruptions.

App Freezing

A significant number of users experience app freezing and buffering issues, which hinders their ability to watch content smoothly. This problem affects about 10% of users based on the reviews.

The app keeps freezing and buffering, making it impossible to watch anything.

Content Discovery

Users find it challenging to sort through the vast library to find quality content, often describing the process as time-consuming and frustrating. This issue is mentioned by around 5% of users.

It takes too long to find a good movie among all the options available.

Playback Errors

Some users report playback errors and connectivity issues, particularly when using Chromecast or specific devices, affecting their ability to stream content. Approximately 5% of users have encountered this problem.

The app won't stream properly on my device, constantly showing playback errors.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

Tubi

Tubi receives overwhelmingly positive feedback for its extensive library of free movies and TV shows, minimal ads, and user-friendly interface. Users appreciate the variety of content, including old and new titles, and the fact that it's completely free, although some wish for fewer ads.

#2 RUNNER UP

Pluto TV

Pluto TV is praised for offering a wide range of free content, including live TV and classic shows, which many users find valuable. However, some users express frustration with the frequency and volume of ads, as well as occasional technical glitches.

#3 Straggler

Peacock

Peacock receives mixed reviews, with some users appreciating its content variety and exclusive shows, while others criticize the app for frequent ads, technical issues, and poor customer service. Many users are frustrated with the app's performance and the presence of ads despite paying for a subscription.

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Nuggets

Major Highlights of the Week

Excessive Ads

Users are frustrated with the frequency of ads, with some reporting up to six ads every 15 minutes, disrupting the viewing experience. This ad overload diminishes the perceived value of the free service.

I used to enjoy Tubi, but now it's 6 ads every 15 minutes, which is too much!

Buffering Issues

Frequent buffering and freezing during playback are causing significant interruptions, leading to user dissatisfaction and abandonment of the app. This technical issue undermines the promise of a seamless streaming experience.

Movies and TV shows buffer and freeze so much that I don't want to watch anymore.

Content Discovery

The app's content discovery process is cumbersome, with users finding it difficult to sift through a large volume of low-quality content to find something worth watching. This inefficiency in content curation affects user engagement.

It takes way too long to sort through the junk to find a quality movie.

Recording Restrictions

Users express a desire for a feature to capture or record favorite scenes, which is currently unavailable, limiting their ability to engage with content in a personalized way. This gap in functionality could be a potential area for feature enhancement.

I wish I could record parts of movies I like, but there's no option for that.

App Freezing

The app frequently freezes, making it difficult for users to navigate or access saved content, leading to frustration and potential app abandonment. This technical glitch needs urgent resolution to improve user retention.

The app freezes up no matter where I try to go, making it unusable.

Content Availability

There is a discrepancy between advertised content and actual availability, with users unable to find specific shows or movies they expect to be on the platform. This inconsistency in content delivery can lead to user disappointment.

I couldn't find the movie I was looking for, even though it was advertised.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Excessive Ads

Buffering Issues

Content Discovery

Recording Restrictions

App Freezing

Content Availability

Quotes of the week

Hear from some of the most impactful users to drive changes

Tubi is the only streaming app you'll ever need. It filters for sincere watchers with wandering eyes, offering everything from childhood cartoons to art films and blockbusters. Tubi's got the movies.

classic assy

Week of July 24th, 2025

Considering it's 100% free, I wasn't expecting it to have so many movies. I can't afford Netflix and Hulu, but almost all of the movies on those platforms are here on Tubi.

Jabbathehutt20115

Week of July 24th, 2025

I love Tubi, but the ads are getting out of hand. It used to be 2 ads every 15-20 minutes, now it's 6 ads every 15 minutes. When does it stop?

A Google user

Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Tubi is the only streaming app you'll ever need. It filters for sincere watchers with wandering eyes, offering everything from childhood cartoons to art films and blockbusters. Tubi's got the movies.

Candice Wu

App Store

Considering it's 100% free, I wasn't expecting it to have so many movies. I can't afford Netflix and Hulu, but almost all of the movies on those platforms are here on Tubi.

Kelly Williams

Google Play

I love Tubi, but the ads are getting out of hand. It used to be 2 ads every 15-20 minutes, now it's 6 ads every 15 minutes. When does it stop?

Koray Okumus

Google Play

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User Experience Report

Report Date

Tubi

Top Insights This Week

Excessive Ads

App Freezing

Content Discovery

Playback Errors

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts