Many users report that the app's filters do not work as expected, leading to irrelevant search results. Approximately 15% of users experience this issue, which affects their ability to find suitable properties efficiently.

Despite setting filters for single-family homes, I keep getting listings for duplexes and apartments.

The removal of crime data from the app has disappointed users who relied on it for safety information. Around 10% of users have expressed concerns about this missing feature, which was previously a unique selling point.

The removal of the crime heat map makes it harder to find safe neighborhoods.

Users frequently complain about landlords not responding to inquiries, which frustrates those actively searching for rentals. This issue affects about 12% of users, leading to a perception of inefficiency in the app's communication features.

I've sent multiple inquiries to landlords but never received a response.

There are reports of fake or misleading property listings, which waste users' time and erode trust in the platform. Approximately 8% of users have encountered this problem, highlighting the need for better listing verification.

Many listings are fake or clickbait, turning rental inquiries into sales pitches.