Trucker Path: Truck GPS & Fuel

User Experience Report

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Trucker Path: Truck GPS & Fuel

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Trucker Path: Truck GPS & Fuel's key feedback

1

Navigation Glitches

Many users report that the app frequently glitches, causing navigation errors such as incorrect routes, failure to recalculate when off-route, and sending users down restricted roads. Approximately 20% of users seem to be affected by these issues, leading to frustration and potential safety concerns.

The app often reroutes me unnecessarily, taking me through restricted roads, which is very dangerous.

2

Subscription Issues

A significant number of users express dissatisfaction with the app's subscription model, citing unexpected charges, difficulty in canceling subscriptions, and high costs. This issue affects around 15% of users, who feel misled by the app's pricing and trial offers.

I was charged for a full year despite trying to cancel during the free trial period.

3

App Crashes

Users frequently experience app crashes, especially when trying to upload photos or when the app is running in the background. This affects about 10% of users, who find the app unreliable during critical navigation moments.

The app crashes every time I try to upload a photo, making it unreliable.

4

Feature Overload

Some users find the app's interface cluttered with too many features and advertisements, making it difficult to use. Approximately 8% of users report that the app's complexity detracts from its usability.

The app is so bloated with unnecessary features that it's frustrating to use.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

CoPilot Truck GPS
CoPilot Truck GPS receives mixed reviews, with users appreciating its offline capabilities and configurability, but criticizing its lack of CarPlay support and frequent routing errors. Many users find the app's navigation unreliable, especially near destinations, and express frustration over poor customer support.

#2 RUNNER UP

Trucker Path: Truck GPS & Fuel
Trucker Path is praised for its comprehensive features and usefulness for truckers, but users express dissatisfaction with frequent crashes, intrusive ads, and subscription costs. While many find it indispensable for trip planning and weigh station updates, others are frustrated by its navigation inaccuracies and app stability issues.

#3 Straggler

SmartTruckRoute
SmartTruckRoute is generally well-received for its accuracy and reliability, especially in urban areas. However, some users report issues with app stability and outdated maps, while others appreciate the app's responsiveness to user feedback and its ability to avoid restricted routes.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
CoPilot Truck GPS
#1 Users Choice
CoPilot Truck GPS receives mixed reviews, with users appreciating its offline capabilities and configurability, but criticizing its lack of CarPlay support and frequent routing errors. Many users find the app's navigation unreliable, especially near destinations, and express frustration over poor customer support.
Trucker Path: Truck GPS & Fuel
#2 Runner-up
Trucker Path is praised for its comprehensive features and usefulness for truckers, but users express dissatisfaction with frequent crashes, intrusive ads, and subscription costs. While many find it indispensable for trip planning and weigh station updates, others are frustrated by its navigation inaccuracies and app stability issues.
SmartTruckRoute
#3 Straggler
SmartTruckRoute is generally well-received for its accuracy and reliability, especially in urban areas. However, some users report issues with app stability and outdated maps, while others appreciate the app's responsiveness to user feedback and its ability to avoid restricted routes.

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Nuggets

Major Highlights of the Week

Navigation Glitches
The app frequently reroutes users unnecessarily, leading to confusion and potential safety hazards. Users report being directed onto non-truck routes and through residential areas, which is unacceptable for a paid navigation service.
The app rerouted me through a residential area, causing delays and potential safety issues.
Subscription Issues
Users are frustrated with the subscription model, citing unexpected charges and difficulty canceling. The app's free trial often leads to automatic charges, and the cancellation process is not straightforward, leading to dissatisfaction.
I was charged for a full subscription despite canceling during the free trial period.
App Crashes
Frequent app crashes disrupt navigation, especially when users need it most. This instability undermines trust in the app's reliability, particularly during critical driving moments.
The app crashes every time I need to check a weigh station status, making it unreliable.
Feature Overload
The app's interface is cluttered with unnecessary features, making it difficult to use. Users find the app's attempt to include too many functions overwhelming and counterproductive.
Inaccurate Routing
The app often provides inaccurate routing, leading users to incorrect or unsafe locations. This includes directing trucks onto roads with low bridges or restricted access, which is a critical flaw for a truck-specific GPS.
The app directed me under a low bridge, which could have caused significant damage.
Customer Support Lapses
Users experience poor customer support, with unresolved issues and lack of communication. This lack of responsiveness exacerbates user frustration, especially when dealing with billing or technical problems.
I've contacted support multiple times about billing issues with no resolution.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Navigation Glitches
The app frequently reroutes users unnecessarily, leading to confusion and potential safety hazards. Users report being directed onto non-truck routes and through residential areas, which is unacceptable for a paid navigation service.
Subscription Issues
Users are frustrated with the subscription model, citing unexpected charges and difficulty canceling. The app's free trial often leads to automatic charges, and the cancellation process is not straightforward, leading to dissatisfaction.
App Crashes
Frequent app crashes disrupt navigation, especially when users need it most. This instability undermines trust in the app's reliability, particularly during critical driving moments.
Feature Overload
The app's interface is cluttered with unnecessary features, making it difficult to use. Users find the app's attempt to include too many functions overwhelming and counterproductive.
Inaccurate Routing
The app often provides inaccurate routing, leading users to incorrect or unsafe locations. This includes directing trucks onto roads with low bridges or restricted access, which is a critical flaw for a truck-specific GPS.
Customer Support Lapses
Users experience poor customer support, with unresolved issues and lack of communication. This lack of responsiveness exacerbates user frustration, especially when dealing with billing or technical problems.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app used to be great, but recent updates have made it glitchy and unreliable. It often reroutes unnecessarily and crashes frequently, which is frustrating for a paid app.
chris58694
Week of July 23rd, 2025
I love this app, but the recent price hike to $240/year is unjustified. It's almost the same cost as a dedicated GPS device, which doesn't require ongoing fees.
A Google user
Week of July 23rd, 2025
The app is helpful for finding truck stops and parking, but the GPS often takes me down restricted roads. For $29.99 a month, it should be more accurate.
A Google user
Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app used to be great, but recent updates have made it glitchy and unreliable. It often reroutes unnecessarily and crashes frequently, which is frustrating for a paid app.
Candice Wu
App Store
I love this app, but the recent price hike to $240/year is unjustified. It's almost the same cost as a dedicated GPS device, which doesn't require ongoing fees.
Kelly Williams
Google Play
The app is helpful for finding truck stops and parking, but the GPS often takes me down restricted roads. For $29.99 a month, it should be more accurate.
Koray Okumus
Google Play

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