Trucker Path: Truck GPS & Fuel

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

UNLOCK ALL INSIGHTS

Trucker Path: Truck GPS & Fuel

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
Right-facing arrow

All Insights

Dashboard mockup

TOP INSIGHTS

A weekly roundup of Trucker Path: Truck GPS & Fuel's key feedback

1

Navigation Issues

Many users report that the app's navigation system is unreliable, often rerouting them through non-truck-friendly roads or causing confusion at interchanges. Approximately 20% of users seem to be affected by these navigation glitches, which can lead to dangerous situations. Example: 'The app took me through a residential area with low bridges, which is unacceptable for a trucking app.'

2

Subscription Confusion

Users are frustrated with the app's subscription model, which is perceived as misleading. Many feel that the app is not truly free, as essential features require a paid subscription. This issue affects about 15% of users, who express dissatisfaction with unexpected charges. Example: 'I thought this was a free app, but it requires a subscription for truck routes.'

3

App Performance

The app frequently crashes or freezes, especially during critical navigation moments, causing inconvenience and potential safety hazards. Around 10% of users report these performance issues, which diminish the app's reliability. Example: 'The app crashes just when I need it most, making it unreliable for navigation.'

4

Data Accuracy

Users have noted inaccuracies in the app's data, such as outdated truck stop information and incorrect fuel prices. This affects about 8% of users, who rely on accurate data for efficient trip planning. Example: 'The app showed a truck stop that doesn't exist, wasting my time and fuel.'

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Trucker Path: Truck GPS & Fuel
Trucker Path receives mixed feedback, with many users praising its comprehensive features for truckers, such as truck stops, weigh stations, and fuel discounts. However, some users report issues with app crashes, inaccurate GPS directions, and dissatisfaction with subscription costs and ads.

#2 RUNNER UP

TruckMap
TruckMap is generally well-received for its reliable navigation and ability to avoid low bridges and restricted routes, making it a favorite among truckers. Some users, however, experience occasional lag and bugs, particularly with rerouting and app stability.

#3 Straggler

SmartTruckRoute
SmartTruckRoute is appreciated for its accuracy and helpful features, especially for hazmat and oversized loads. Despite this, users report frequent glitches, app crashes, and issues with subscription management, leading to frustration.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Trucker Path: Truck GPS & Fuel
#1 Users Choice
Trucker Path receives mixed feedback, with many users praising its comprehensive features for truckers, such as truck stops, weigh stations, and fuel discounts. However, some users report issues with app crashes, inaccurate GPS directions, and dissatisfaction with subscription costs and ads.
TruckMap
#2 Runner-up
TruckMap is generally well-received for its reliable navigation and ability to avoid low bridges and restricted routes, making it a favorite among truckers. Some users, however, experience occasional lag and bugs, particularly with rerouting and app stability.
SmartTruckRoute
#3 Straggler
SmartTruckRoute is appreciated for its accuracy and helpful features, especially for hazmat and oversized loads. Despite this, users report frequent glitches, app crashes, and issues with subscription management, leading to frustration.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn moreBook a call

Join our next webinar, no camera needed

Nuggets

Major Highlights of the Week

Navigation Glitches
The app frequently reroutes users incorrectly, especially in construction zones, leading to confusion and potential safety hazards. Users report that the navigation system often recalculates routes unnecessarily, causing significant detours.
Subscription Confusion
Many users feel misled by the app's 'free' label, as essential truck-specific features require a paid subscription. This has led to frustration among users who expected a fully functional free app.
Data Consumption
The app consumes excessive memory and data, leading to performance issues on users' devices. This has caused dissatisfaction among users who experience slowdowns and crashes.
The app uses too much memory and creates gigabytes of data.
User Interface Complexity
Recent updates have made the app more difficult to use, with additional steps required for basic functions like sharing locations. This complexity has frustrated long-time users accustomed to a simpler interface.
The new update added extra steps to share locations, making it harder to use on the go.
Inaccurate Truck Stops
The app directs users to truck stops that are either not fully built or nonexistent, causing inconvenience and wasted time. This issue undermines the app's reliability for trip planning.
The app directs me to truck stops that are not even fully built yet.
Inconsistent Updates
Users report that the app's information on parking and weigh stations is not updated frequently enough, leading to outdated and unreliable data. This inconsistency affects the app's utility for real-time decision-making.
Parking and weigh station information is not updated enough to be reliable.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Navigation Glitches
The app frequently reroutes users incorrectly, especially in construction zones, leading to confusion and potential safety hazards. Users report that the navigation system often recalculates routes unnecessarily, causing significant detours.
Subscription Confusion
Many users feel misled by the app's 'free' label, as essential truck-specific features require a paid subscription. This has led to frustration among users who expected a fully functional free app.
Data Consumption
The app consumes excessive memory and data, leading to performance issues on users' devices. This has caused dissatisfaction among users who experience slowdowns and crashes.
User Interface Complexity
Recent updates have made the app more difficult to use, with additional steps required for basic functions like sharing locations. This complexity has frustrated long-time users accustomed to a simpler interface.
Inaccurate Truck Stops
The app directs users to truck stops that are either not fully built or nonexistent, causing inconvenience and wasted time. This issue undermines the app's reliability for trip planning.
Inconsistent Updates
Users report that the app's information on parking and weigh stations is not updated frequently enough, leading to outdated and unreliable data. This inconsistency affects the app's utility for real-time decision-making.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've been using Trucker Path for a while, and it used to be one of the best apps for truckers on the road. Unfortunately, it’s gone downhill fast. The app constantly freezes, has tons of bugs, and the rerouting almost never works properly anymore. What’s worse, it’s taken me on non-truck routes more than once — and even once to a low bridge, which is completely unacceptable for a trucking app.
DennyHogg
I’ve been using this app for years to update statuses and write reviews, and it’s always been great — until the recent update. Please bring back the option to quickly share locations to different maps. The new extra steps make it harder to check things on the go. Also, what happened to the map shortcuts for fast sorting? Those were really useful!
StepanBanderA123
The app is great but the recent update with the CB radio will cut out your music every time the GPS speaks. It did it occasionally before the update but now it does it every time and it’s so annoying. Can you guys fix it please?
Roth2826

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to salesGet started

Join our next webinar, no camera needed

Start your 14-day free trial today.

The quotes of the week

Hear from some of the most impactful users to drive changes
I've been using Trucker Path for a while, and it used to be one of the best apps for truckers on the road. Unfortunately, it’s gone downhill fast. The app constantly freezes, has tons of bugs, and the rerouting almost never works properly anymore. What’s worse, it’s taken me on non-truck routes more than once — and even once to a low bridge, which is completely unacceptable for a trucking app.
Candice Wu
App Store
I’ve been using this app for years to update statuses and write reviews, and it’s always been great — until the recent update. Please bring back the option to quickly share locations to different maps. The new extra steps make it harder to check things on the go. Also, what happened to the map shortcuts for fast sorting? Those were really useful!
Kelly Williams
Google Play
The app is great but the recent update with the CB radio will cut out your music every time the GPS speaks. It did it occasionally before the update but now it does it every time and it’s so annoying. Can you guys fix it please?
Koray Okumus
Google Play

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

Whatsapp logo
Gmail logo
SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Gmail logo

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore