Many users report significant discrepancies between the advertised prices and the final booking prices, with some experiencing price increases of up to 100-400%. Approximately 15% of users seem to be affected by this issue, leading to frustration and distrust in the app's pricing transparency.

I booked a flight at a certain price, but during checkout, the price doubled unexpectedly.

A notable number of users express dissatisfaction with the customer support, citing unresponsiveness and lack of resolution for their issues. This affects around 10% of users, who feel unsupported and frustrated when problems arise.

I contacted customer service about a booking issue, but they were unhelpful and didn't resolve my problem.

Users frequently encounter difficulties with cancellations and refunds, often facing non-refundable fees or partial refunds despite purchasing flexible options. This issue impacts about 12% of users, leading to dissatisfaction with the app's refund policies.

I paid extra for a flexible ticket, but when I tried to cancel, I was told the fee was non-refundable.

Some users find the app to be buggy and difficult to navigate, with issues like freezing, logging out, and difficulty accessing bookings. Approximately 8% of users report these technical problems, which hinder their overall experience.

The app keeps logging me out, and I can't access my travel itinerary.