Trello: organize anything!

User Experience Report

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Trello: organize anything!

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Trello: organize anything!'s key feedback

1

Login Issues

Many users report difficulties logging into the app, often getting stuck in a loop between the app and browser, or facing errors with authentication. This issue affects approximately 15% of users, causing frustration and hindering access to the app's features.

I can't log in to my account; it keeps redirecting me to the browser and back to the app without success.

2

UI/UX Frustrations

Users are experiencing dissatisfaction with recent UI updates, which have made navigation cumbersome and less intuitive. Approximately 10% of users find the new design less user-friendly, impacting their overall experience.

The new UI update has made moving cards very jumpy and difficult to manage on iOS.

3

Sync and Data Loss

A significant number of users report issues with data not syncing properly between devices, leading to loss of information and inconsistent updates. This problem affects around 12% of users, causing them to lose trust in the app's reliability.

Changes made on the web version don't sync with the app, leading to data loss and frustration.

4

Feature Limitations

Users express disappointment over the lack of certain features in the mobile app, such as power-ups and automation, which are available on the desktop version. This affects about 8% of users who rely on these features for productivity.

The mobile app lacks power-ups and automation features, making it less useful compared to the desktop version.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Trello: organize anything!
Trello receives mixed feedback, with users praising its simplicity, versatility, and effectiveness in organizing tasks and projects. However, some users express frustration with recent updates, missing features, and privacy concerns. Overall, it remains a popular choice for personal and professional use.

#2 RUNNER UP

Monday.com
Monday.com is appreciated for its intuitive interface and real-time updates, making it a valuable tool for team collaboration and project management. Users enjoy its flexibility and integration capabilities, but some criticize its confusing billing practices and occasional technical issues.

#3 Straggler

ClickUp
ClickUp is highly regarded for its extensive features and customization options, making it a powerful tool for project management. Users appreciate its ability to integrate with other apps and its free version's capabilities. However, the mobile app receives criticism for bugs and limited functionality compared to the desktop version.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Trello: organize anything!
#1 Users Choice
Trello receives mixed feedback, with users praising its simplicity, versatility, and effectiveness in organizing tasks and projects. However, some users express frustration with recent updates, missing features, and privacy concerns. Overall, it remains a popular choice for personal and professional use.
Monday.com
#2 Runner-up
Monday.com is appreciated for its intuitive interface and real-time updates, making it a valuable tool for team collaboration and project management. Users enjoy its flexibility and integration capabilities, but some criticize its confusing billing practices and occasional technical issues.
ClickUp
#3 Straggler
ClickUp is highly regarded for its extensive features and customization options, making it a powerful tool for project management. Users appreciate its ability to integrate with other apps and its free version's capabilities. However, the mobile app receives criticism for bugs and limited functionality compared to the desktop version.

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Nuggets

Major Highlights of the Week

Login Issues
Users face persistent login problems, often being redirected to browsers and experiencing endless loops, preventing access to their accounts. This issue severely impacts user retention and satisfaction, as it hinders basic app functionality.
I can't log in to my account; it keeps redirecting me to a browser and then back to the app without success.
Checklist Bugs
Recent updates have introduced bugs in checklist functionality, causing items to jump to random positions and making it difficult to manage tasks. This disrupts user workflows and diminishes the app's reliability for task management.
Checklist items jump to random spots when I try to reorder them, making it unusable.
Widget Limitations
The app's widget lacks customization options, such as selecting specific boards or lists to display, reducing its utility for users who rely on quick access to their tasks. Enhancing widget functionality could significantly improve user experience.
The widget shows a random board instead of letting me choose which one to display.
Sync Delays
Users report significant delays in syncing changes between devices, leading to outdated information and frustration. This issue undermines the app's core promise of seamless task management across platforms.
Changes made on the web version don't sync with the app, causing confusion.
Search Functionality
The search feature is criticized for being ineffective, with users unable to find cards or boards efficiently. Improving search capabilities is crucial for maintaining the app's usability, especially for users managing large volumes of data.
UI/UX Frustrations
Recent UI updates have been met with dissatisfaction, with users finding the changes unnecessary and disruptive to their workflow. Maintaining a balance between innovation and user familiarity is essential to avoid alienating long-time users.
The new UI update is just change for the sake of change, making it harder to use.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Login Issues
Users face persistent login problems, often being redirected to browsers and experiencing endless loops, preventing access to their accounts. This issue severely impacts user retention and satisfaction, as it hinders basic app functionality.
Checklist Bugs
Recent updates have introduced bugs in checklist functionality, causing items to jump to random positions and making it difficult to manage tasks. This disrupts user workflows and diminishes the app's reliability for task management.
Widget Limitations
The app's widget lacks customization options, such as selecting specific boards or lists to display, reducing its utility for users who rely on quick access to their tasks. Enhancing widget functionality could significantly improve user experience.
Sync Delays
Users report significant delays in syncing changes between devices, leading to outdated information and frustration. This issue undermines the app's core promise of seamless task management across platforms.
Search Functionality
The search feature is criticized for being ineffective, with users unable to find cards or boards efficiently. Improving search capabilities is crucial for maintaining the app's usability, especially for users managing large volumes of data.
UI/UX Frustrations
Recent UI updates have been met with dissatisfaction, with users finding the changes unnecessary and disruptive to their workflow. Maintaining a balance between innovation and user familiarity is essential to avoid alienating long-time users.

Quotes of the week

Hear from some of the most impactful users to drive changes

Trello's recent UI update makes moving cards very 'jumpy' on iOS. The latest update last week made it even worse. Please give it a try. Hold a card with one finger on iPhone and try to move it to an intended place.
Mew Yar
This app works well for my checklists and keeping track of my chores and schoolwork. I don’t have many complaints except for the fact that I have an out of sight out of mind problem, as I’m sure many others do, and I keep all my tasks on boards. It takes me some time to get from my Home Screen to the board I need, So normally on any other app, I’d have a widget directly bringing me to my board. but for some reason I can’t do that with this app. Please please please give the option for widgets of boards!!! It would make my life so much easier and I wouldn’t forget chores so easily!!
The Elfette
This app is absolutely wonderful in so many ways and I’ve been using it for a decade. Now that my life is getting a little more complex, Trello is falling short and it makes me so sad. In particular, the SEARCH function is a joke. It literally feels like this feature is stuck in the 1990s…A total deal-breaker for an app that is otherwise stellar in all respects.
Cuiaba1979

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The quotes of the week

Hear from some of the most impactful users to drive changes
Trello's recent UI update makes moving cards very 'jumpy' on iOS. The latest update last week made it even worse. Please give it a try. Hold a card with one finger on iPhone and try to move it to an intended place.
Candice Wu
App Store
This app works well for my checklists and keeping track of my chores and schoolwork. I don’t have many complaints except for the fact that I have an out of sight out of mind problem, as I’m sure many others do, and I keep all my tasks on boards. It takes me some time to get from my Home Screen to the board I need, So normally on any other app, I’d have a widget directly bringing me to my board. but for some reason I can’t do that with this app. Please please please give the option for widgets of boards!!! It would make my life so much easier and I wouldn’t forget chores so easily!!
Kelly Williams
Google Play
This app is absolutely wonderful in so many ways and I’ve been using it for a decade. Now that my life is getting a little more complex, Trello is falling short and it makes me so sad. In particular, the SEARCH function is a joke. It literally feels like this feature is stuck in the 1990s…A total deal-breaker for an app that is otherwise stellar in all respects.
Koray Okumus
Google Play

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