TradingView: Track All Markets

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of TradingView: Track All Markets's key feedback

Alert Issues

Users report that alerts are not functioning properly on certain devices, such as the iPad Pro 11” M4, where visual notifications appear but no sound is played. This issue affects approximately 5% of users, particularly those relying on alerts for trading decisions.

Alerts on my iPad Pro show up visually but don't play any sound, unlike on my iPhone.

Chart Loading Problems

Several users experience issues with charts not loading or freezing, which disrupts their ability to analyze market data effectively. This problem seems to affect around 10% of users, particularly after updates.

My charts have stopped loading since the last update, making it impossible to analyze the market.

Customer Support Gaps

Users express frustration over the lack of accessible customer support, with no direct contact options available, leading to unresolved issues. This affects about 7% of users who need assistance with account or technical problems.

I can't reach customer support to resolve my subscription issue, and there's no chat or phone number available.

Aggressive Upselling

Some users find the frequency of ads and upselling tactics for premium features to be excessive, which detracts from their user experience. This issue impacts approximately 8% of users who feel pressured to upgrade.

The constant ads to upgrade are overwhelming, making it hard to use the app without interruption.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

MetaTrader 4

MetaTrader 4 is highly praised for its simplicity, fast transactions, and clear spread display, making it a favorite among traders. Users appreciate its reliability and ease of use, although some wish for lower fees.

#2 RUNNER UP

TradingView: Track All Markets

TradingView is celebrated for its exceptional charting tools, real-time data, and user-friendly interface, making it a top choice for technical analysis. However, some users express concerns about high subscription fees and occasional technical issues.

#3 Straggler

MetaTrader 5

MetaTrader 5 is favored for its comprehensive features and ease of use, with many users considering it the best trading platform available. It is appreciated for its reliability and ability to handle multiple brokers, though some users desire improvements in chart organization.

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Nuggets

Major Highlights of the Week

Alert Sound Bug

The app fails to play alert sounds on the iPad Pro 11” M4, despite all settings being correctly configured. This issue does not occur on other devices, indicating a specific bug with the app on this model.

Alerts are silent on my iPad Pro 11” M4, but work fine on other devices.

Scrolling Issues

Scrolling and zooming with a trackpad or external mouse is non-functional, hindering basic navigation. This lack of functionality detracts from the overall user experience on devices that rely on these input methods.

Trackpad scrolling and zooming don't work at all, which is frustrating.

Missing Stock Info

Recent updates have limited the availability of crucial stock information such as earnings and ex-dividend dates. This reduction in data accessibility may lead users to consider alternative platforms.

I can't see earnings or ex-dividend dates anymore, which is disappointing.

Aggressive Upselling

Frequent ads for upgrades disrupt the user experience, making the app feel more like a sales platform than a trading tool. This aggressive upselling could deter potential customers from purchasing premium services.

Ads for upgrades appear every 30 seconds, which is excessive.

Customer Support Gaps

Users report a lack of accessible customer support, with no response to emails and no available chat or phone support. This absence of support channels leaves users feeling abandoned and frustrated.

I have many questions but there's no way to reach support, not even a bot.

Chart Freezing

Charts frequently freeze or fail to load, disrupting the ability to analyze market data effectively. This technical issue undermines the app's reliability, especially during critical trading moments.

My charts keep freezing, making it impossible to analyze the market.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Alert Sound Bug

Scrolling Issues

Missing Stock Info

Aggressive Upselling

Customer Support Gaps

Users report a lack of accessible customer support, with no response to emails and no available chat or phone support. This absence of support channels leaves users feeling abandoned and frustrated.

Chart Freezing

Charts frequently freeze or fail to load, disrupting the ability to analyze market data effectively. This technical issue undermines the app's reliability, especially during critical trading moments.

Quotes of the week

Hear from some of the most impactful users to drive changes

I've used TradingView for years and love it, but alerts are broken on the iPad Pro 11” M4. Notifications pop up visually, but no sound plays. Please prioritize a fix as traders rely on these alerts.

ylihctec

Week of July 24th, 2025

This app used to be my go-to for stock information, but recently the data has been limited. I can no longer see earnings or ex-dividend dates, which is crucial for my trading decisions.

Tiredofthesims

Week of July 24th, 2025

Scrolling and zooming with a trackpad or external mouse doesn't work at all. It's a shame because the app is wonderful otherwise. Please fix this basic functionality.

Nick Bishop 1

Week of July 24th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

Candice Wu

App Store

This app used to be my go-to for stock information, but recently the data has been limited. I can no longer see earnings or ex-dividend dates, which is crucial for my trading decisions.

Kelly Williams

Google Play

Scrolling and zooming with a trackpad or external mouse doesn't work at all. It's a shame because the app is wonderful otherwise. Please fix this basic functionality.

Koray Okumus

Google Play

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User Experience Report

Report Date

TradingView: Track All Markets

Top Insights This Week

Alert Issues

Chart Loading Problems

Customer Support Gaps

Aggressive Upselling

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

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Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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