Tinder Dating App: Date & Chat
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
.svg){kind=icon}
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
A significant number of users report encountering fake profiles and bots, which diminishes the app's credibility and user experience. Approximately 60% of users seem to be affected by this issue, leading to frustration and distrust in the platform.
2
Many users express dissatisfaction with the app's pricing model, feeling that essential features are locked behind expensive paywalls. This affects about 50% of users who feel pressured to pay for basic functionalities.
3
Users frequently report being banned without clear reasons or recourse, which affects their trust in the app's moderation policies. This issue impacts around 30% of users, who feel unfairly treated and frustrated.
4
There is a widespread sentiment that Tinder's customer support is unresponsive and unhelpful, especially when dealing with account issues or subscription problems. Approximately 40% of users report dissatisfaction with the support they receive.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
.png)
"Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards."
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
.png)
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.
.png)
.png)