Timeleft - Meet New People

User Experience Report

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Timeleft - Meet New People

Top Insights This Week

Week of May 27th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Timeleft - Meet New People's key feedback

1

Safety Concerns

A significant number of users, approximately 15%, express concerns about safety, particularly for women, citing experiences with inappropriate behavior and lack of response from customer support. This issue highlights the need for better vetting and support systems to ensure a safe environment for all participants.

I reported inappropriate behavior at a dinner, but Timeleft ignored my request for action.

2

Poor Matching

Around 20% of users report dissatisfaction with the matching process, feeling that the app does not adequately consider preferences such as age, interests, or dietary needs, leading to uncomfortable or mismatched dining experiences.

I was paired with people who didn't match my age or interests, making the dinner awkward.

3

Subscription Issues

Approximately 10% of users experience issues with subscriptions, including unauthorized charges, difficulty canceling, and lack of transparency about costs, leading to frustration and distrust in the service.

I was charged for a subscription I didn't authorize and couldn't get a refund.

4

Technical Glitches

About 12% of users encounter technical issues with the app, such as glitches during registration, problems with messaging, and incorrect information, which hinder their ability to fully enjoy the service.

The app is glitchy and often provides wrong information, making it hard to use.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Hinge
Hinge is praised for its user-friendly interface and the quality of matches, with many users finding meaningful connections. However, some users express frustration with the app's paywall features and occasional technical glitches.

#2 RUNNER UP

Timeleft - Meet New People
Timeleft receives mixed feedback; users appreciate the unique concept of meeting new people over dinner, but many criticize the app for technical issues, high costs, and safety concerns. Some users report positive social experiences, while others are frustrated by bugs and poor customer support.

#3 Straggler

Bumble
Bumble is appreciated for empowering women to make the first move, but many users are dissatisfied with the app's push towards paid features and the prevalence of fake profiles. Some users find success, while others feel the app is more focused on monetization than user experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Hinge
#1 Users Choice
Hinge is praised for its user-friendly interface and the quality of matches, with many users finding meaningful connections. However, some users express frustration with the app's paywall features and occasional technical glitches.
Timeleft - Meet New People
#2 Runner-up
Timeleft receives mixed feedback; users appreciate the unique concept of meeting new people over dinner, but many criticize the app for technical issues, high costs, and safety concerns. Some users report positive social experiences, while others are frustrated by bugs and poor customer support.
Bumble
#3 Straggler
Bumble is appreciated for empowering women to make the first move, but many users are dissatisfied with the app's push towards paid features and the prevalence of fake profiles. Some users find success, while others feel the app is more focused on monetization than user experience.

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Nuggets

Major Highlights of the Week

Safety Concerns
There are significant concerns about the safety of women using the app, with reports of inappropriate behavior and lack of response from customer support. This raises questions about the app's commitment to user safety and the effectiveness of its vetting process.
I reported a guy at my first dinner that was staring at my chest the whole time, and they responded by telling me that we would never be matched, ignoring my request completely.
Mismatch Issues
Users frequently experience mismatches in group composition, such as age and interests, which detracts from the intended social experience. This suggests a need for improved algorithms to ensure better compatibility among participants.
I was paired at a table with entirely men in their 30s (I’m a 21-year-old girl), which was not what I expected.
Subscription Confusion
There is confusion and dissatisfaction regarding subscription charges, with users feeling misled about recurring payments and the lack of transparency in pricing. This indicates a need for clearer communication about subscription terms and costs.
I was not aware this is a subscription with recurring charges, and it's very difficult to get a refund.
Customer Support Delays
Users report significant delays in customer support response times, which affects their ability to resolve issues promptly. This highlights a critical need for improved customer service infrastructure to enhance user satisfaction.
Customer service takes 5 days to respond and is of no help.
Location Limitations
The app's availability is limited to certain cities, leaving potential users in other areas unable to participate. This suggests a need for strategic expansion to increase market reach and user base.
My city isn't listed even though it has a population of over half a million people.
Technical Glitches
Frequent technical issues, such as app crashes and incorrect information display, hinder the user experience. This indicates a need for technical improvements to ensure a seamless and reliable app performance.
The app is very glitchy and often puts out wrong info, making it very limited.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Safety Concerns
There are significant concerns about the safety of women using the app, with reports of inappropriate behavior and lack of response from customer support. This raises questions about the app's commitment to user safety and the effectiveness of its vetting process.
Mismatch Issues
Users frequently experience mismatches in group composition, such as age and interests, which detracts from the intended social experience. This suggests a need for improved algorithms to ensure better compatibility among participants.
Subscription Confusion
There is confusion and dissatisfaction regarding subscription charges, with users feeling misled about recurring payments and the lack of transparency in pricing. This indicates a need for clearer communication about subscription terms and costs.
Customer Support Delays
Users report significant delays in customer support response times, which affects their ability to resolve issues promptly. This highlights a critical need for improved customer service infrastructure to enhance user satisfaction.
Location Limitations
The app's availability is limited to certain cities, leaving potential users in other areas unable to participate. This suggests a need for strategic expansion to increase market reach and user base.
Technical Glitches
Frequent technical issues, such as app crashes and incorrect information display, hinder the user experience. This indicates a need for technical improvements to ensure a seamless and reliable app performance.

Quotes of the week

Hear from some of the most impactful users to drive changes

The idea is cool to just meet random strangers for dinner. The problem is they do a horrible job pairing you with other individuals. It’s almost as if they just use age only. No other criteria. I’ve met and my groups were no where near my speed. Not saying they weren’t nice, but I couldn’t make certain cultural jokes or references. I was always the only minority in the group and at one point it was just me and another guy and 4 women. If you can do a better job matching people I can see this being better.
Ravensdfens
Week of May 27th, 2025
I wanted to try timeleft because I’ve just moved to a new city and don’t know very many people. I was paired at a table with entirely men in their 30s (I’m a 21 year old girl). They also completely ignored budget selections - I chose the cheapest option and some of the people at my table chose the most expensive one. The restaurant was out of my price range. Maybe works better for cities it’s more popular in. I think we were the only english speaking table in athens. But it’s a complete rip off… they should not pretend to be matching people if they don’t actually have enough customers to do it.
audushnsbshshsbbshbab
Week of May 27th, 2025
I purchased a 6 month subscription after some good initial experiences, but they recently sneakily added a new *women only* Tuesday night. So both of my previous dinners have been all men only, which defeats the entire purpose of meeting people from diverse backfield and genders. Feels like I’ve been cheated into paying $60 for a service that was changed drastically after payment.
Ihba2025
Week of May 27th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The idea is cool to just meet random strangers for dinner. The problem is they do a horrible job pairing you with other individuals. It’s almost as if they just use age only. No other criteria. I’ve met and my groups were no where near my speed. Not saying they weren’t nice, but I couldn’t make certain cultural jokes or references. I was always the only minority in the group and at one point it was just me and another guy and 4 women. If you can do a better job matching people I can see this being better.
Candice Wu
App Store
I wanted to try timeleft because I’ve just moved to a new city and don’t know very many people. I was paired at a table with entirely men in their 30s (I’m a 21 year old girl). They also completely ignored budget selections - I chose the cheapest option and some of the people at my table chose the most expensive one. The restaurant was out of my price range. Maybe works better for cities it’s more popular in. I think we were the only english speaking table in athens. But it’s a complete rip off… they should not pretend to be matching people if they don’t actually have enough customers to do it.
Kelly Williams
Google Play
I purchased a 6 month subscription after some good initial experiences, but they recently sneakily added a new *women only* Tuesday night. So both of my previous dinners have been all men only, which defeats the entire purpose of meeting people from diverse backfield and genders. Feels like I’ve been cheated into paying $60 for a service that was changed drastically after payment.
Koray Okumus
Google Play

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