Many users report that the Tile app and devices often fail to work when needed, with issues such as the app crashing, devices not ringing, or failing to connect even when in close proximity. Approximately 20% of users seem to experience these reliability issues, leading to frustration and a lack of trust in the product. "The Tile never works when I actually need it, making it a waste of money and giving a false sense of security."

A significant number of users are dissatisfied with the battery life of their Tile devices, noting that they drain quickly and sometimes do not notify users when the battery is low. This affects around 15% of users, who find themselves unexpectedly unable to use their Tiles when needed. "The battery dies fast, and after replacing it, the device often becomes loose or doesn't work properly."

Users express frustration over the push for premium subscriptions, feeling that essential features are locked behind a paywall. This affects about 10% of users who are annoyed by constant upgrade prompts and feel that the basic functionality should be included without additional costs. "I just want to find my keys, but the app constantly pushes me to upgrade to a premium service."

Some users report that the location tracking is not accurate, with Tiles showing incorrect or outdated locations, which undermines the product's primary purpose. This issue affects approximately 10% of users, leading to dissatisfaction and comparisons to competitors. "The Tile shows my item in a completely different location, making it useless for real-time tracking."