TickTick:To-Do List & Calendar

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

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TickTick:To-Do List & Calendar

Top Insights This Week

Week of July 22nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of TickTick:To-Do List & Calendar's key feedback

1

Freezing Issues

Some users experience frequent app freezing, which hinders productivity. Approximately 5% of users report this issue, suggesting a need for performance optimization. "The app often freezes, making it more of a hindrance than a help."

2

Premium Limitations

Users express frustration over the limitations of the free version, such as the restriction on the number of habits and tasks. This affects about 10% of users who feel pressured to upgrade. "You need premium just to have more than 5 habits, which feels restrictive."

3

Customer Support Concerns

A few users have reported poor customer support experiences, feeling ignored or unresolved. This issue affects around 3% of users, impacting their trust in the service. "The company no longer responds to polite requests from paying customers."

4

Complexity and Learning Curve

Some users find the app's interface overwhelming and not intuitive, especially for new users. This affects about 7% of users who struggle with the initial setup. "It's one of the least intuitive apps I've ever dealt with, making it hard to navigate."

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

TickTick:To-Do List & Calendar
TickTick is highly praised for its comprehensive features like Pomodoro timer, habit tracking, and seamless integration across devices. Users appreciate its intuitive design and functionality, though some find the premium pricing steep and desire more widget options.

#2 RUNNER UP

Todoist
Todoist is celebrated for its simplicity and robust functionality, making it a favorite for long-term users. It excels in task organization and integration with other apps, though some users find the mobile version lacking compared to desktop and express concerns over subscription costs.

#3 Straggler

Microsoft To Do
Microsoft To Do is appreciated for its integration with other Microsoft products and its straightforward interface. However, users report frequent app crashes and syncing issues, which detract from its reliability and usability.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
TickTick:To-Do List & Calendar
#1 Users Choice
TickTick is highly praised for its comprehensive features like Pomodoro timer, habit tracking, and seamless integration across devices. Users appreciate its intuitive design and functionality, though some find the premium pricing steep and desire more widget options.
Todoist
#2 Runner-up
Todoist is celebrated for its simplicity and robust functionality, making it a favorite for long-term users. It excels in task organization and integration with other apps, though some users find the mobile version lacking compared to desktop and express concerns over subscription costs.
Microsoft To Do
#3 Straggler
Microsoft To Do is appreciated for its integration with other Microsoft products and its straightforward interface. However, users report frequent app crashes and syncing issues, which detract from its reliability and usability.

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Nuggets

Major Highlights of the Week

Freezing Issues
The app frequently freezes, hindering productivity and causing frustration among users. This technical issue may be evident in diagnostics and needs urgent resolution to prevent user attrition.
The app freezes so often that it's becoming more of a hindrance than a help.
Visual Customization
Users desire more playful and creative visual features, such as custom emojis and reactions, to enhance engagement and personalization. This lack of customization options may limit user satisfaction and retention.
It would be awesome to have more playful features like uploading our own emojis.
Customer Support Concerns
There are complaints about the lack of response from customer support, leading to doubts about the company's reliability. This issue could damage the brand's reputation and customer trust.
The company no longer responds to polite requests from paying customers.
Premium Limitations
Users are frustrated with the limitations of the free version, such as the restriction on the number of habits, which they find unreasonable. This could deter potential premium upgrades and affect user satisfaction.
You need premium just to have more than 5 habits, which feels useless.
Right-to-Left Language Support
The app lacks proper support for right-to-left languages, causing a messy user experience for Arabic speakers. This oversight could alienate a significant user demographic.
Bad support for right-to-left languages, it just becomes a mess.
Subscription Model Criticism
The subscription model is perceived as expensive and inflexible, with users requesting a one-time payment option. This pricing strategy may limit user acquisition and retention.
The cost of the subscription is too much for a task managing app.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Freezing Issues
The app frequently freezes, hindering productivity and causing frustration among users. This technical issue may be evident in diagnostics and needs urgent resolution to prevent user attrition.
Visual Customization
Users desire more playful and creative visual features, such as custom emojis and reactions, to enhance engagement and personalization. This lack of customization options may limit user satisfaction and retention.
Customer Support Concerns
There are complaints about the lack of response from customer support, leading to doubts about the company's reliability. This issue could damage the brand's reputation and customer trust.
Premium Limitations
Users are frustrated with the limitations of the free version, such as the restriction on the number of habits, which they find unreasonable. This could deter potential premium upgrades and affect user satisfaction.
Right-to-Left Language Support
The app lacks proper support for right-to-left languages, causing a messy user experience for Arabic speakers. This oversight could alienate a significant user demographic.
Subscription Model Criticism
The subscription model is perceived as expensive and inflexible, with users requesting a one-time payment option. This pricing strategy may limit user acquisition and retention.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love the flexibility to organize in the way I work rather than a model dictated by a software designer.
Mpbman52
Week of July 22nd, 2025
This app is amazing! I love how it syncs between my iPhone and the chrome extension. It really helps keep me on top of everything.
kacarpenter
Week of July 22nd, 2025
TickTick hits that 'sweet spot' of task managers in that it is robust yet still simple and easy to use. Love it.
Charlee50
Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love the flexibility to organize in the way I work rather than a model dictated by a software designer.
Candice Wu
App Store
This app is amazing! I love how it syncs between my iPhone and the chrome extension. It really helps keep me on top of everything.
Kelly Williams
Google Play
TickTick hits that 'sweet spot' of task managers in that it is robust yet still simple and easy to use. Love it.
Koray Okumus
Google Play

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