TickTick:To-Do List & Calendar
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Some users experience frequent app freezing, which hinders productivity. Approximately 5% of users report this issue, suggesting a need for performance optimization. "The app often freezes, making it more of a hindrance than a help."
2
Users express frustration over the limitations of the free version, such as the restriction on the number of habits and tasks. This affects about 10% of users who feel pressured to upgrade. "You need premium just to have more than 5 habits, which feels restrictive."
3
A few users have reported poor customer support experiences, feeling ignored or unresolved. This issue affects around 3% of users, impacting their trust in the service. "The company no longer responds to polite requests from paying customers."
4
Some users find the app's interface overwhelming and not intuitive, especially for new users. This affects about 7% of users who struggle with the initial setup. "It's one of the least intuitive apps I've ever dealt with, making it hard to navigate."
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
Join 300+ companies monitoring customer experience across 80+ different sources
Nuggets
Quotes of the week
Join the 300+ companies monitoring customer experience
Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.
Search for product issues and validate hypotheses.
Receive an AI summary, relevant tickets, sentiment and more.
Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.
Transform feedback into actionable trends and categories.
Use AI to turn feedback into impactful business actions.
Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.
Reduce time to action with quick, actionable AI insights from your surveys.
Analyze all your customer feedback, including surveys, in one place.
Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.
Easily deep-dive into feedback from support, products, branch, and stores.
Share feedback dashboards to your team that update in real-time.
Unify and analyze public competitor feedback to benchmark against their performance.
Learn from competitors' strengths and avoid their mistakes.
Create monthly SWOT comparisons.
Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.
Improving customer satisfaction with faster response times.
Identify and address emerging risks more swiftly.