TheGrint: Golf GPS & Scorecard

User Experience Report

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TheGrint: Golf GPS & Scorecard

Top Insights This Week

Week of July 22nd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of TheGrint: Golf GPS & Scorecard's key feedback

1

Watch App Issues

Many users report that the app's functionality on smartwatches, particularly Samsung Galaxy and Wear OS, is unreliable. Common issues include frequent crashes, GPS inaccuracies, and the app not syncing properly with the phone. Approximately 15% of users seem to be affected by these issues, leading to frustration and reduced usability of the app's features on watches.

The app on my Galaxy Watch constantly crashes and doesn't show yardages, making it unusable.

2

User Interface Complexity

Some users find the app's interface to be overly complicated and not intuitive, making it difficult to navigate and use effectively. This complexity can hinder the user experience, especially for those who are not tech-savvy. An estimated 10% of users have expressed difficulties with the app's navigation and usability.

The app is too complicated to use, with a cluttered interface that makes it hard to find basic functions.

3

Subscription and Feature Access

Users have expressed dissatisfaction with the app's subscription model, particularly the transition of previously free features to paid ones. This has led to frustration among users who feel that essential features are now locked behind a paywall. Approximately 8% of users have mentioned issues related to subscription and access to features.

I used to love this app, but now basic features are locked behind a $60 paywall, which is disappointing.

4

GPS and Course Data Accuracy

Some users have reported issues with GPS accuracy and course data, such as incorrect yardages and missing courses. These inaccuracies can significantly impact the app's utility as a golf GPS tool. Around 5% of users have highlighted problems with GPS functionality and course data.

The GPS is often inaccurate, showing wrong distances, which makes it unreliable during a round.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Golf Pad
Golf Pad receives high praise for its accuracy, ease of use, and comprehensive features, including seamless Apple Watch integration and excellent customer support. Users appreciate the app's ability to track scores, provide accurate GPS distances, and offer insightful stats, making it a favorite among golfers.

#2 RUNNER UP

TheGrint: Golf GPS & Scorecard
TheGrint is appreciated for its comprehensive features, including GPS rangefinder, USGA Handicap tracking, and social functionalities. However, users report issues with app stability, customer service, and recent updates that have made some features less accessible without a subscription, leading to mixed feedback.

#3 Straggler

Golfshot
Golfshot is well-regarded for its user-friendly interface, accurate GPS, and integration with Apple Watch. Users appreciate the app's detailed course information and customer service, although some express frustration with frequent ads and subscription prompts, which detract from the overall experience.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Golf Pad
#1 Users Choice
Golf Pad receives high praise for its accuracy, ease of use, and comprehensive features, including seamless Apple Watch integration and excellent customer support. Users appreciate the app's ability to track scores, provide accurate GPS distances, and offer insightful stats, making it a favorite among golfers.
TheGrint: Golf GPS & Scorecard
#2 Runner-up
TheGrint is appreciated for its comprehensive features, including GPS rangefinder, USGA Handicap tracking, and social functionalities. However, users report issues with app stability, customer service, and recent updates that have made some features less accessible without a subscription, leading to mixed feedback.
Golfshot
#3 Straggler
Golfshot is well-regarded for its user-friendly interface, accurate GPS, and integration with Apple Watch. Users appreciate the app's detailed course information and customer service, although some express frustration with frequent ads and subscription prompts, which detract from the overall experience.

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Nuggets

Major Highlights of the Week

Watch App Issues
TheGrint's smartwatch app frequently crashes and fails to sync properly, leading to user frustration and rendering the app unusable during rounds. Users report that the app often freezes, fails to display yardages, and drains battery life excessively.
The watch app constantly crashes, ruining my round because I have to keep messing with it.
User Interface Complexity
The app's interface is cluttered and unintuitive, making it difficult for users to navigate and utilize its features effectively. Users find the app overwhelming due to the excessive number of buttons and functions that are not clearly explained.
The UI is absolutely horrid; we couldn't set up a leaderboard game and couldn't delete games either.
Subscription Confusion
Users are confused and frustrated by the app's subscription model, particularly regarding the transition from free to paid features and the lack of clarity on what each subscription tier offers. This has led to dissatisfaction and feelings of being misled.
I used to get a free handicap, but now it's behind a paywall, and even after paying, I still have to pay more to unlock all features.
GPS Inaccuracy
The GPS feature is unreliable, with users experiencing significant delays and inaccuracies in distance measurements, which affects their gameplay. This inconsistency undermines the app's core functionality as a golf GPS tool.
The GPS keeps going offline and tells me I am not signed in; I have to restart the app after every hole.
Score Syncing Problems
Users face issues with score syncing, where scores are lost or not properly saved, especially when using the app on smartwatches. This results in incomplete scorecards and frustration during rounds.
Scored a round on my Galaxy Watch 4, but when I opened my phone, it wiped the score.
Font and Display Issues
The app's font size and display settings are not user-friendly, particularly for users with less than perfect vision, making it difficult to read scores and navigate the app. This design flaw limits accessibility and usability.
If you don't have the vision of an eagle, you will not be able to read the tiny little fonts.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Watch App Issues
TheGrint's smartwatch app frequently crashes and fails to sync properly, leading to user frustration and rendering the app unusable during rounds. Users report that the app often freezes, fails to display yardages, and drains battery life excessively.
User Interface Complexity
The app's interface is cluttered and unintuitive, making it difficult for users to navigate and utilize its features effectively. Users find the app overwhelming due to the excessive number of buttons and functions that are not clearly explained.
Subscription Confusion
Users are confused and frustrated by the app's subscription model, particularly regarding the transition from free to paid features and the lack of clarity on what each subscription tier offers. This has led to dissatisfaction and feelings of being misled.
GPS Inaccuracy
The GPS feature is unreliable, with users experiencing significant delays and inaccuracies in distance measurements, which affects their gameplay. This inconsistency undermines the app's core functionality as a golf GPS tool.
Score Syncing Problems
Users face issues with score syncing, where scores are lost or not properly saved, especially when using the app on smartwatches. This results in incomplete scorecards and frustration during rounds.
Font and Display Issues
The app's font size and display settings are not user-friendly, particularly for users with less than perfect vision, making it difficult to read scores and navigate the app. This design flaw limits accessibility and usability.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is an excellent tool for leaderboards and tracking friends' scores, but it could be more user-friendly. There are no instructions on how to use its full potential, which can be frustrating.
GoAOtB
Week of July 22nd, 2025
I love The Grint! It works great with my Apple Watch, and the GPS feature doesn't drain my battery. It also automatically updates my scores to the USGA GHIN, keeping my handicap current.
rob77079
Week of July 22nd, 2025
The Grint is a great app for scoring any golf round. I enjoy the extra stats it calculates, like fairway in regulation and total putts. The GPS for distance is great, and all my scores transferred when I got my official USGA handicap.
DangerDumpling
Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is an excellent tool for leaderboards and tracking friends' scores, but it could be more user-friendly. There are no instructions on how to use its full potential, which can be frustrating.
Candice Wu
App Store
I love The Grint! It works great with my Apple Watch, and the GPS feature doesn't drain my battery. It also automatically updates my scores to the USGA GHIN, keeping my handicap current.
Kelly Williams
Google Play
The Grint is a great app for scoring any golf round. I enjoy the extra stats it calculates, like fairway in regulation and total putts. The GPS for distance is great, and all my scores transferred when I got my official USGA handicap.
Koray Okumus
Google Play

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