theCut: #1 Barber Booking App
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
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TOP INSIGHTS
1
A significant number of users report that the app frequently crashes, making it difficult to book appointments or use other features. Approximately 15% of users seem to be affected by this issue, which disrupts their experience and leads to frustration. Example: 'The app keeps crashing every time I try to use it, making it impossible to book an appointment.'
2
Users are overwhelmed by excessive notifications from the app, with no option to customize or turn them off. This issue affects around 10% of users, leading them to disable notifications entirely, which could result in missed important updates. Example: 'The app notifications are very annoying, and there's no way to set preferences, so I had to turn them off completely.'
3
Many users experience problems with the app's payment system, including transaction failures and unexpected fees. This affects about 12% of users, causing financial inconvenience and dissatisfaction. Example: 'Transactions sometimes don’t go through, and I’ve lost money because of transaction issues that the app should handle.'
4
Users report difficulties in reaching effective customer support, often receiving automated responses that do not resolve their issues. Approximately 8% of users are affected, leading to unresolved problems and dissatisfaction with the service. Example: 'Customer service is non-existent, and the app allows fake reviews to be posted without resolution.'
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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