Many users report being charged unexpectedly or having difficulty managing subscriptions, affecting approximately 20% of users. This issue often leads to frustration as users feel misled by the app's pricing structure.

I was charged multiple times despite canceling my subscription, and customer support was unhelpful.

Users frequently experience app crashes, login issues, and inability to make or receive calls, impacting around 15% of users. These technical problems hinder the app's primary function and lead to dissatisfaction.

The app crashes constantly and won't let me log in, making it unusable.

A significant number of users feel deceived by the app's claim of being free, as many features require payment, affecting about 25% of users. This discrepancy between advertising and actual experience leads to negative perceptions.

The app advertises free texting and calling, but you have to pay for almost everything.

Excessive ads disrupt user experience, with about 10% of users finding the app nearly unusable due to frequent interruptions. This issue diminishes the app's usability and frustrates users seeking a seamless experience.

The app is filled with ads that make it difficult to use, especially in emergencies.