Many users report difficulties in connecting their smartwatches to the app, with frequent disconnections and failed sync attempts. Approximately 40% of users seem to be affected by this issue, leading to frustration and dissatisfaction.

I've been trying to connect my watch to my phone for hours, but it keeps saying connection failed.

Users from non-metric countries face challenges with the app's default settings, which do not easily accommodate imperial measurements or provide clear language options. This affects about 15% of users, particularly those who prefer English and imperial units.

I can't find the English version of the app, and it doesn't support pounds or feet for measurements.

Several users express disappointment with the app's limited functionality, such as the inability to download additional apps or customize watch faces. This issue impacts around 20% of users who expect more from their smartwatch experience.

I can't download apps like Messenger or Snapchat, and the watch faces are very limited.

Users frequently mention short battery life and performance issues, such as the app draining phone batteries quickly or the watch not holding a charge. This affects approximately 10% of users, leading to a negative perception of the product's quality.

The battery life is awful, going from fully charged to dead in about 3 hours without even using it.