Many users express frustration over the unavailability of rewards, particularly gift cards, which are often out of stock when they try to redeem them. This issue affects approximately 30% of users, leading to dissatisfaction as they feel their efforts to earn coins are wasted. "I saved up enough coins for a gift card, but it's always out of stock when I try to redeem it."

Users report that the app does not accurately count their steps, with some experiencing significant discrepancies between actual steps taken and those recorded by the app. This affects about 20% of users, causing them to question the app's reliability. "I walked 13,000 steps, but the app only recorded 11,000, which is frustrating."

A number of users experience frequent app crashes and difficulties logging in, which prevents them from using the app effectively. This issue impacts around 15% of users, leading to a negative user experience. "Every time I try to open the app, it crashes immediately, making it unusable."

Users feel pressured to purchase a premium subscription to access meaningful rewards, as the free version offers limited value. This affects approximately 25% of users, who feel the app is not worth their time without paying for premium features. "I can't redeem any valuable rewards unless I pay for the premium version, which feels unfair."