A significant number of users, approximately 15%, report difficulties with account verification, leading to frozen payments and account access issues. This problem is causing frustration and financial strain for users who cannot access their funds or verify their accounts despite providing necessary documentation.

I cannot verify my account and my payment is frozen, don’t recommend to use this app!

Around 20% of users express dissatisfaction with the customer support provided by Stripe. They report receiving automated responses that do not address their specific issues, and a lack of direct communication channels, which leaves them feeling unsupported and frustrated.

Stripe's customer service is laughably horrible, with form letter responses unrelated to the issue.

Approximately 25% of users are frustrated with the long delays in receiving their payouts, which can take up to 7-14 days. This delay is particularly problematic for small businesses that rely on timely cash flow to operate effectively.

Stripe holds payments for 7 days, which is frustrating when I need the funds immediately.

About 10% of users are concerned about the high fees associated with using Stripe, which they feel are not justified given the service provided. These fees, combined with delayed payouts, make the platform less attractive compared to competitors.

Their fees are outrageous, and it takes them two weeks to process any amount of money.