DramaBox

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of DramaBox's key feedback

Excessive Ads

Many users are frustrated with the overwhelming number of ads, which disrupts the viewing experience. Approximately 60% of users mention ads as a major issue, making it difficult to enjoy the content without interruptions.

The app is filled with ads, making it impossible to watch anything without constant interruptions.

High Subscription Costs

Users find the subscription fees excessively high compared to other streaming services, with around 40% expressing dissatisfaction with the pricing model. This cost barrier prevents many from accessing the full content.

The subscription is way too expensive, especially when compared to other streaming platforms.

Short Episode Length

Episodes are perceived as too short, leaving users unsatisfied and feeling that they are not getting value for their money. About 30% of users complain about the brevity of episodes.

The episodes are too short, and it's frustrating to pay for such little content.

Coin System Issues

The coin system for unlocking episodes is confusing and unreliable, with users reporting lost coins and difficulty in earning enough to watch content. Approximately 25% of users have issues with the coin system.

I lost my coins after watching ads, and it's frustrating to not be able to watch the episodes.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Viki

Viki is highly praised for its extensive library of Asian dramas and excellent subtitle quality, which enhances cultural understanding. However, users have noted issues with increased subscription costs and occasional app glitches, particularly with ads and playback.

#2 RUNNER UP

DramaBox

DramaBox receives mixed feedback, with users appreciating its diverse content and high-quality streaming. However, many express dissatisfaction with the app's pricing model, frequent ads, and technical issues like app crashes and subscription management problems.

#3 Straggler

Kocowa

Kocowa is appreciated for its variety of Korean content and affordable pricing, but users frequently report technical issues such as app crashes, poor user interface, and problems with the 'continue watching' feature, leading to frustration despite the good content.

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Nuggets

Major Highlights of the Week

Excessive Ads

Users are frustrated with the overwhelming number of ads interrupting their viewing experience, often having to watch multiple ads for very short episodes. This disrupts the flow and diminishes the overall user satisfaction.

I can't take the ads anymore, it's just too much to handle.

High Subscription Costs

The subscription fees are perceived as exorbitant, especially when compared to other streaming services, leading to dissatisfaction and perceptions of poor value for money. Users feel the cost is unjustifiable for the content provided.

20 dollars a week is more expensive than Hulu and HBO, your prices are a joke.

Incomplete Access

Even after subscribing, users report issues with accessing content, with some episodes remaining locked or requiring additional payments, causing frustration and a sense of being misled.

I paid for a subscription, but I still can't access all the episodes.

Coin System Issues

The coin system is confusing and unreliable, with users reporting lost coins or insufficient coins to watch episodes, leading to a negative user experience and distrust in the app's functionality.

I had almost 200 coins, but it said I only had 10 when I tried to watch an episode.

Misleading Advertising

The app is advertised as free, but users feel deceived when they discover they must pay or watch numerous ads to access content, leading to disappointment and a sense of betrayal.

The ad said it was free, but I have to pay to watch anything.

Short Episode Lengths

Episodes are perceived as too short, especially given the cost and effort required to access them, leaving users feeling unsatisfied and questioning the value of the content.

The episodes are too short for the cost, they should be longer.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Excessive Ads

High Subscription Costs

Incomplete Access

Even after subscribing, users report issues with accessing content, with some episodes remaining locked or requiring additional payments, causing frustration and a sense of being misled.

Coin System Issues

The coin system is confusing and unreliable, with users reporting lost coins or insufficient coins to watch episodes, leading to a negative user experience and distrust in the app's functionality.

Misleading Advertising

The app is advertised as free, but users feel deceived when they discover they must pay or watch numerous ads to access content, leading to disappointment and a sense of betrayal.

Short Episode Lengths

Episodes are perceived as too short, especially given the cost and effort required to access them, leaving users feeling unsatisfied and questioning the value of the content.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is good for finding drama, but the memberships are expensive. Watching ads to see the next video is an option, but the videos end quickly. More free episodes would be appreciated.

Pop_a_perk1904

Week of June 16th, 2025

I downloaded the app to finish a short clip I saw on TikTok, but the episodes are very short. After a few episodes, I had to pay or watch ads to continue, and eventually, I couldn't watch without paying.

Don’t recommend124

Week of June 16th, 2025

The app is a waste of time. You have to watch a lot of ads to unlock episodes, and the episodes are very short. It's not worth the money compared to other streaming services.

A Google user

Week of June 16th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The app is good for finding drama, but the memberships are expensive. Watching ads to see the next video is an option, but the videos end quickly. More free episodes would be appreciated.

Candice Wu

App Store

Kelly Williams

Google Play

The app is a waste of time. You have to watch a lot of ads to unlock episodes, and the episodes are very short. It's not worth the money compared to other streaming services.

Koray Okumus

Google Play

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User Experience Report

Report Date

DramaBox

Top Insights This Week

Excessive Ads

High Subscription Costs

Short Episode Length

Coin System Issues

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Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts