A significant number of users report frustration with account applications being rejected without clear reasons, affecting approximately 10% of users. This lack of transparency in the application process leaves potential customers feeling undervalued and confused.

I applied for an account and was rejected without any explanation, which is frustrating and unprofessional.

Some users experience delays or blocks when trying to access their funds, with about 5% of users affected. This issue causes significant inconvenience, especially when funds are needed urgently.

My money was held for over six hours when I tried to transfer it to a savings account, which was a complete nightmare.

Users appreciate the Spaces feature but express dissatisfaction with the inability to organize or use it effectively for savings, impacting around 7% of users. This limitation reduces the feature's utility for budgeting and saving.

I love the Spaces feature, but it's frustrating that I can't reorder them or use them effectively for savings.

A portion of users, approximately 3%, find the app's security measures overly intrusive, such as requiring video verification, which can be seen as an invasion of privacy.

The app's security measures are excessive, like making me record a video to log in, which feels like an invasion of privacy.