Starla - Call the Universe

User Experience Report

Report Date

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

Highlights trends and insights

Helps you understand what matters most

Unlock all insights Sign in

All Insights

TOP INSIGHTS

A weekly roundup of Starla - Call the Universe's key feedback

Data Deletion Issues

Users are frustrated by the lack of a clear option to delete their data, with approximately 20% of users expressing concerns about privacy and data management. This issue is exacerbated by vague privacy policy statements.

The app lacks a clear way to delete personal data, and the privacy policy is unhelpful.

App Malfunction

A significant portion of users, around 30%, report that the app frequently malfunctions, displaying error messages and failing to operate as expected. This technical issue severely impacts user experience.

The app consistently fails to work, showing error messages instead.

Lack of Support

Approximately 25% of users feel there is inadequate customer support, with complaints about misleading subscription practices and no free trials, leading to dissatisfaction with the service.

The app offers no support and misleads users about subscriptions and trials.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Co-Star

Co-Star receives mixed feedback, with users praising its accuracy and insightful guidance, while others criticize its paywall and repetitive content. Many users appreciate its daily guidance and emotional support, but some find the app's tone negative and its predictions inconsistent.

#2 RUNNER UP

The Pattern

The Pattern is appreciated for its detailed astrology insights and user-friendly design, but recent updates have frustrated users due to increased paywalls and a confusing interface. While some users find it incredibly accurate and helpful, others are disappointed by the loss of community features and the app's shift towards monetization.

#3 Straggler

Starla - Call the Universe

Starla is valued for its personalized guidance and use of real NASA data, but users express concerns about its privacy policy and technical issues. While some appreciate its unique features and daily readings, others are frustrated by navigation challenges and the lack of free content.

Start your 14-day free trial

Join 300+ companies monitoring customer experience across 80+ different sources

Learn more Book a call

Nuggets

Major Highlights of the Week

Data Deletion

Users are unable to find a clear method to delete their data, raising concerns about data privacy and control. The privacy policy is perceived as vague and unhelpful.

There's no clear way to delete my data, and the privacy policy is just a vague Notion page.

App Malfunction

The app frequently displays error messages, preventing users from accessing its features. This issue significantly impacts user experience and app reliability.

The app doesn't work and keeps showing an error message.

Lack of Support

Users feel there is inadequate customer support, with the app appearing to prioritize advertising over user assistance. This leads to frustration and a perception of neglect.

There's no app support, just more ads.

Misleading Payments

Subscription payments are perceived as misleading, with users feeling deceived about the availability of free trials. This creates distrust and dissatisfaction with the app's billing practices.

The app misleads about free trials and subscription payments.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Data Deletion

Users are unable to find a clear method to delete their data, raising concerns about data privacy and control. The privacy policy is perceived as vague and unhelpful.

App Malfunction

The app frequently displays error messages, preventing users from accessing its features. This issue significantly impacts user experience and app reliability.

Lack of Support

Users feel there is inadequate customer support, with the app appearing to prioritize advertising over user assistance. This leads to frustration and a perception of neglect.

Misleading Payments

Subscription payments are perceived as misleading, with users feeling deceived about the availability of free trials. This creates distrust and dissatisfaction with the app's billing practices.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app lacks a clear way to delete personal data, and the privacy policy is vague, which is concerning.

Testfifocjdbsj

Week of July 18th, 2025

The app consistently fails to function, displaying error messages without resolution.

Lippie.luvx

Week of July 18th, 2025

The app offers no support and misleads users with subscription payments without free trials.

peanut.butter.jelly.time

Week of July 18th, 2025

Start your 14-day free trial today

Join the 300+ companies monitoring customer experience

Chat to sales Get started

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Type in anything, and find what you need in your feedback—complete with relevant tickets, citations, and AI-summaries.

Search for product issues and validate hypotheses.

Receive an AI summary, relevant tickets, sentiment and more.

Explore

Use AI to automate and prioritize your feedback analysis

Analyze your feedback with our market leading LLM, generate clear AI summaries, and prioritize burning issues.

Transform feedback into actionable trends and categories.

Use AI to turn feedback into impactful business actions.

Explore

Send surveys and analyze them with AI

Quickly launch AI-powered surveys right in your product, on WhatsApp, or through email, and get real-time AI insights on the results.

SDK

Reduce time to action with quick, actionable AI insights from your surveys.

Analyze all your customer feedback, including surveys, in one place.

Explore

Segment feedback from your company in charts and summaries

Turn feedback into clear, easy-to-read dashboards that help your team make better decisions, break down silos, and respond faster.

Easily deep-dive into feedback from support, products, branch, and stores.

Share feedback dashboards to your team that update in real-time.

Explore

Benchmark your company's feedback against your competitors

Unify and analyze public competitor feedback to benchmark against their performance.

Learn from competitors' strengths and avoid their mistakes.

Create monthly SWOT comparisons.

Explore

Stay on top of your feedback with alerts

Set up email or Slack alerts for specific customer issues, bugs, VoC reports, or queries like legal mentions and late deliveries. Route these to the right team the same day they're reported.

Improving customer satisfaction with faster response times.

Identify and address emerging risks more swiftly.

Explore

User Experience Report

Report Date

Starla - Call the Universe

Top Insights This Week

Data Deletion Issues

App Malfunction

Lack of Support

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

Start your 14-day free trial

Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

Stay on top of your feedback with alerts