SportsEngine Tourney

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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All Insights

TOP INSIGHTS

A weekly roundup of SportsEngine Tourney's key feedback

Intrusive Ads

Many users find the ads in the app to be highly intrusive and disruptive, with some ads being difficult to close or requiring a full restart of the app. Approximately 30% of users have expressed frustration with the ad experience, which detracts from the app's usability.

The ads are so intrusive that I have to restart the app to continue using it.

Score Update Issues

A significant number of users report that the app fails to update scores and standings in a timely manner, leading to confusion and frustration during tournaments. This issue affects about 20% of users, who rely on the app for real-time updates.

Scores and standings are not updated promptly, making the app unreliable during tournaments.

Poor Navigation

Users frequently complain about the app's navigation, finding it difficult to locate teams or tournaments. This issue affects approximately 15% of users, who struggle with the app's search functionality and overall user interface.

The app's navigation is confusing, and I can't find my team or tournament easily.

Android Performance Problems

Android users report frequent crashes and performance issues, with the app often freezing or failing to load content. This problem affects around 10% of users, particularly those on Android devices.

The app crashes constantly on my Android device, making it unusable.

COMPETITORS ANALYSIS

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#1 USERS CHOICE

GameChanger

GameChanger is highly praised for its comprehensive features that allow users to track games, view statistics, and follow teams easily. Users appreciate the app's ability to provide live updates and its user-friendly interface, although some mention issues with ads and occasional glitches.

#2 RUNNER UP

SportsEngine Tourney

SportsEngine Tourney receives mixed feedback, with users appreciating its ease of use, real-time updates, and comprehensive tournament tracking features. However, some users express frustration with ads, app crashes, and navigation issues, indicating room for improvement.

#3 Straggler

TeamSnap

TeamSnap is criticized for its intrusive ads and technical issues, which detract from the user experience. While some users find it useful for team communication and scheduling, many are frustrated by the app's frequent crashes and poor customer support.

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Nuggets

Major Highlights of the Week

Ad Overload

The app's excessive and intrusive ads disrupt user experience, making navigation difficult and frustrating. Users feel forced to pay for an ad-free version due to the overwhelming ad presence.

The ads are so intrusive that I can't use the app without paying for the premium version.

Score Update Delays

Scores and standings are not updated in real-time, causing confusion and dissatisfaction among users who rely on timely information. This issue persists despite reinstalling the app.

Scores are not updated promptly, even after reinstalling the app.

Search Functionality Issues

The app's search feature is ineffective, making it difficult for users to find tournaments or teams, especially on Android devices. This limitation frustrates users who expect a seamless search experience.

I can't find my team or tournament using the app's search function.

Platform Inconsistencies

There are significant differences in app performance and features between iOS and Android, with Android users experiencing more crashes and outdated information. This inconsistency leads to a fragmented user experience.

The app works fine on iOS but crashes and shows outdated info on Android.

Subscription Issues

Users report problems with the ad removal subscription, where ads continue to appear despite payment, and subscriptions cancel automatically. This undermines trust in the app's premium offerings.

Paid to remove ads, but they still show up, and the subscription cancels itself.

Navigation Challenges

The app's navigation is not intuitive, with users struggling to switch between teams or tournaments. This complexity detracts from the app's usability and user satisfaction.

Navigating between different teams and tournaments is confusing and not user-friendly.

Nuggets

Major Highlights of the Week

Everything you need to know about user experience

Ad Overload

The app's excessive and intrusive ads disrupt user experience, making navigation difficult and frustrating. Users feel forced to pay for an ad-free version due to the overwhelming ad presence.

Score Update Delays

Scores and standings are not updated in real-time, causing confusion and dissatisfaction among users who rely on timely information. This issue persists despite reinstalling the app.

Search Functionality Issues

Platform Inconsistencies

Subscription Issues

Users report problems with the ad removal subscription, where ads continue to appear despite payment, and subscriptions cancel automatically. This undermines trust in the app's premium offerings.

Navigation Challenges

The app's navigation is not intuitive, with users struggling to switch between teams or tournaments. This complexity detracts from the app's usability and user satisfaction.

Quotes of the week

Hear from some of the most impactful users to drive changes

The subscription is cheap, but they inundate you with ads to the point you have no choice but to pay it if you are in tournaments using this app. Scummy business model.

joe.gates

Week of July 22nd, 2025

This app is extremely frustrating. It’s difficult to navigate and pop ups for dumb games constantly take over your screen with no way to exit. I can’t wait for our season to be done to take a break from this stupid app.

Nojdeubrbvhjk

Week of July 22nd, 2025

This app is terrible. Closes everytime I used my phones back button (pixel phone). When you search it only brings up about half of the tournaments than what is available online.

Dana Allred

Week of July 22nd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes

The subscription is cheap, but they inundate you with ads to the point you have no choice but to pay it if you are in tournaments using this app. Scummy business model.

Candice Wu

App Store

Kelly Williams

Google Play

This app is terrible. Closes everytime I used my phones back button (pixel phone). When you search it only brings up about half of the tournaments than what is available online.

Koray Okumus

Google Play

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User Experience Report

Report Date

SportsEngine Tourney

Top Insights This Week

Intrusive Ads

Score Update Issues

Poor Navigation

Android Performance Problems

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

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Major Highlights of the Week

Major Highlights of the Week

Hear from some of the most impactful users to drive changes

Start your 14-day free trial today

The quotes of the week

Discover Anecdote’s all-in-one customer experience platform

Search through all your feedback, instantly

Use AI to automate and prioritize your feedback analysis

Send surveys and analyze them with AI

Segment feedback from your company in charts and summaries

Benchmark your company's feedback against your competitors

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