SoundCloud: Discover New Music

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SoundCloud: Discover New Music

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of SoundCloud: Discover New Music's key feedback

1

App Crashes

A significant number of users report that the app crashes immediately upon opening, rendering it unusable. This issue affects approximately 30% of users, based on the volume of similar complaints.

Every time I try to open the app, it crashes instantly, even after reinstalling.

2

Excessive Ads

Users are frustrated with the frequency and length of ads, which disrupt the listening experience. This issue is mentioned by about 20% of users, who find the ads intrusive and excessive.

The app plays a 30-second ad after every two songs, making it almost unusable.

3

Playlist Limitations

Some users are unhappy with the playlist limitations, such as the inability to add more than 500 tracks to a playlist, which affects around 10% of users who have large music collections.

I can't add more than 500 tracks to a playlist, which is frustrating for a modern music app.

4

Login Issues

A portion of users experience problems logging into their accounts, often being redirected to account creation instead. This affects about 5% of users, causing significant inconvenience.

I can't log in because it keeps taking me to account creation, even though my email is already in use.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Spotify
Spotify receives mixed feedback with users praising its music discovery features and playlist generation, but many criticize the frequent ads and issues with account management. Some users express frustration over the inability to play specific songs without premium, while others appreciate the variety of music available.

#2 RUNNER UP

SoundCloud: Discover New Music
SoundCloud is appreciated for its vast library of independent music and unique tracks not found elsewhere. However, users report issues with app performance, such as frequent crashes and buffering, and express dissatisfaction with the increase in ads and changes in app features.

#3 Straggler

Apple Music
Apple Music is praised for its extensive music library and high-quality sound, with users enjoying the seamless integration across Apple devices. However, some users experience issues with syncing and playlist management, and there are complaints about the app's performance in rural areas.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Spotify
#1 Users Choice
Spotify receives mixed feedback with users praising its music discovery features and playlist generation, but many criticize the frequent ads and issues with account management. Some users express frustration over the inability to play specific songs without premium, while others appreciate the variety of music available.
SoundCloud: Discover New Music
#2 Runner-up
SoundCloud is appreciated for its vast library of independent music and unique tracks not found elsewhere. However, users report issues with app performance, such as frequent crashes and buffering, and express dissatisfaction with the increase in ads and changes in app features.
Apple Music
#3 Straggler
Apple Music is praised for its extensive music library and high-quality sound, with users enjoying the seamless integration across Apple devices. However, some users experience issues with syncing and playlist management, and there are complaints about the app's performance in rural areas.

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Nuggets

Major Highlights of the Week

App Crashes
Numerous users experience frequent app crashes upon launch, rendering the app unusable despite attempts to troubleshoot by reinstalling or clearing cache. This issue significantly impacts user retention and satisfaction, especially among those with large music libraries.
Every time I open the app, it crashes immediately, even after reinstalling.
Playlist Limitations
The app restricts users from adding more than 500 tracks to a single playlist, which is frustrating for premium users who expect more flexibility. This limitation undermines the value proposition of the premium subscription.
Despite paying for premium, I can't add more than 500 tracks to a playlist, which is absurd.
Ad Overload
Users are overwhelmed by the frequency and length of ads, with some experiencing ads after every song, which disrupts the listening experience. This excessive ad presence diminishes the app's appeal compared to competitors.
There are too many long ads, making the app almost unusable.
Offline Playback Issues
Users report that offline playback is unreliable, with downloaded tracks not playing without an internet connection, contradicting the advertised features of the premium service. This inconsistency leads to dissatisfaction among paying users.
I can't play my downloaded music offline, which defeats the purpose of paying for premium.
Login Problems
Some users face persistent login issues, including being incorrectly flagged as bots, which prevents them from accessing their accounts. This technical barrier frustrates users and hinders app engagement.
I can't log in because it keeps saying I'm a robot, which is very frustrating.
Sound Quality Issues
Users experience poor sound quality, with tracks skipping or sounding like scratched CDs, which detracts from the overall listening experience. This technical flaw is particularly disappointing for users who pay for premium services.
Every song sounds like it's being played on a scratched CD, ruining the experience.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
App Crashes
Numerous users experience frequent app crashes upon launch, rendering the app unusable despite attempts to troubleshoot by reinstalling or clearing cache. This issue significantly impacts user retention and satisfaction, especially among those with large music libraries.
Playlist Limitations
The app restricts users from adding more than 500 tracks to a single playlist, which is frustrating for premium users who expect more flexibility. This limitation undermines the value proposition of the premium subscription.
Ad Overload
Users are overwhelmed by the frequency and length of ads, with some experiencing ads after every song, which disrupts the listening experience. This excessive ad presence diminishes the app's appeal compared to competitors.
Offline Playback Issues
Users report that offline playback is unreliable, with downloaded tracks not playing without an internet connection, contradicting the advertised features of the premium service. This inconsistency leads to dissatisfaction among paying users.
Login Problems
Some users face persistent login issues, including being incorrectly flagged as bots, which prevents them from accessing their accounts. This technical barrier frustrates users and hinders app engagement.
Sound Quality Issues
Users experience poor sound quality, with tracks skipping or sounding like scratched CDs, which detracts from the overall listening experience. This technical flaw is particularly disappointing for users who pay for premium services.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app crashes immediately after opening, even after reinstalling and clearing cache. Please fix this issue as it's frustrating for users who want to enjoy music without interruptions.
Spidey311
The app won't allow me to add more than 500 tracks to a playlist, which is absurd for a premium user. Please consider increasing the playlist limit to enhance user experience.
angrygottastick
SoundCloud is great for discovering new EDM artists, but the app often crashes and lacks essential library management features like search bars and tagging systems. Improving these areas would significantly enhance user experience.
[TabulaRasa]

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app crashes immediately after opening, even after reinstalling and clearing cache. Please fix this issue as it's frustrating for users who want to enjoy music without interruptions.
Candice Wu
App Store
The app won't allow me to add more than 500 tracks to a playlist, which is absurd for a premium user. Please consider increasing the playlist limit to enhance user experience.
Kelly Williams
Google Play
SoundCloud is great for discovering new EDM artists, but the app often crashes and lacks essential library management features like search bars and tagging systems. Improving these areas would significantly enhance user experience.
Koray Okumus
Google Play

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