Solv: Easy Same-Day Healthcare
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report frustration with the app's appointment scheduling system, where booked times are not honored, leading to long wait times or being placed behind walk-ins. Approximately 15% of users seem affected by this issue. "I booked an appointment but ended up waiting over an hour while walk-ins were seen first."
2
Users frequently experience technical issues such as app crashes, difficulty uploading documents, and problems with the app not saving information, affecting around 10% of users. "The app keeps crashing and doesn't save my insurance info, making it hard to book appointments."
3
Some users express dissatisfaction with customer service, citing unresponsive staff and unresolved issues, impacting about 5% of users. "I tried to delete my account for months but was repeatedly ignored by customer service."
4
Users are misled by the app showing available appointment times that are actually not available upon selection, affecting approximately 8% of users. "The app shows available times, but when I click, they're fully booked, which is misleading."
COMPETITORS ANALYSIS
#1 USERS CHOICE
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#2 RUNNER UP
#3 Straggler
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