Budget Planner l Snoop Money

User Experience Report

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This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.

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Budget Planner l Snoop Money

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Budget Planner l Snoop Money's key feedback

1

Bank Holiday Awareness

Some users have expressed a desire for the app to recognize UK bank holidays, as this affects the timing of payments. Approximately 5% of users might be affected by this issue, as it can lead to confusion about when payments are due.

The app should account for UK bank holidays to avoid showing payments due on days when banks are closed.

2

Bill Frequency Flexibility

Users have noted that changing the frequency of bills is not intuitive and requires contacting support, which can be cumbersome. This issue could affect around 10% of users who have non-standard billing cycles.

Allowing users to change bill frequency directly in the app would be more convenient than emailing support.

3

Savings Account Integration

The app currently lacks the ability to track savings accounts, leading to inaccurate budgeting for users who frequently transfer funds between accounts. This could impact about 15% of users who rely on savings accounts for budgeting.

The app doesn't track savings accounts, making it seem like I can't afford my expenses when I actually can.

4

Subscription Pushiness

Some users feel that the app is overly aggressive in promoting its subscription service, which can be off-putting. This might affect around 8% of users who prefer to use the free version without constant prompts to upgrade.

The app is too pushy about its subscription service, constantly promoting irrelevant offers.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

YNAB
YNAB receives high praise for its comprehensive budgeting features and transformative impact on users' financial management. Users appreciate its proactive approach to budgeting, although some find the learning curve steep and the subscription cost high.

#2 RUNNER UP

PocketGuard
PocketGuard is appreciated for its user-friendly interface and effective budgeting tools, but users report issues with account syncing and customer service. Many find it a good alternative to Mint, though some criticize the app for requiring a subscription for full functionality.

#3 Straggler

Budget Planner l Snoop Money
Snoop Money is valued for its ability to warn users about potential cash shortfalls and its comprehensive money management features. However, users might find the app's setup process cumbersome and some features locked behind a paywall, leading to mixed feedback.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
YNAB
#1 Users Choice
YNAB receives high praise for its comprehensive budgeting features and transformative impact on users' financial management. Users appreciate its proactive approach to budgeting, although some find the learning curve steep and the subscription cost high.
PocketGuard
#2 Runner-up
PocketGuard is appreciated for its user-friendly interface and effective budgeting tools, but users report issues with account syncing and customer service. Many find it a good alternative to Mint, though some criticize the app for requiring a subscription for full functionality.
Budget Planner l Snoop Money
#3 Straggler
Snoop Money is valued for its ability to warn users about potential cash shortfalls and its comprehensive money management features. However, users might find the app's setup process cumbersome and some features locked behind a paywall, leading to mixed feedback.

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Nuggets

Major Highlights of the Week

Bank Holiday Awareness
The app does not account for UK bank holidays, leading to incorrect payment due dates when banks are closed. This oversight can cause confusion and potential financial mismanagement for users relying on accurate scheduling.
The app should recognize UK bank holidays to prevent showing payments due on days when banks are shut.
Bill Frequency Flexibility
Users find it cumbersome to change the frequency of bills, as it currently requires contacting support rather than allowing in-app adjustments. This lack of flexibility can hinder user experience and efficiency in managing finances.
Allow users to change bill frequency directly in the app instead of emailing support.
Savings Account Integration
The app fails to track savings accounts, leading to inaccurate budgeting as it doesn't recognize funds available in savings for covering expenses. This limitation can mislead users about their financial status.
The app doesn't track savings accounts, making it seem like I can't afford my expenses when I can.
Multiple Payments Tracking
The app cannot track multiple payments to the same company separately, which is problematic for users with multiple transactions like those with Klarna. This limitation reduces the app's effectiveness in providing detailed financial insights.
I can't track multiple payments to the same company separately, which is frustrating.
Subscription Pushiness
The app is overly aggressive in promoting its subscription service, which can be off-putting to users who prefer a less intrusive experience. This approach may deter potential long-term users who feel pressured.
The app is too pushy about its subscription service, constantly promoting irrelevant offers.
Delayed Transaction Sync
There is a significant delay in transaction updates, which affects the app's reliability in providing real-time financial insights. This lag can lead to user frustration and decreased trust in the app's accuracy.
Transactions take days to sync, making the app's information unreliable.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Bank Holiday Awareness
The app does not account for UK bank holidays, leading to incorrect payment due dates when banks are closed. This oversight can cause confusion and potential financial mismanagement for users relying on accurate scheduling.
Bill Frequency Flexibility
Users find it cumbersome to change the frequency of bills, as it currently requires contacting support rather than allowing in-app adjustments. This lack of flexibility can hinder user experience and efficiency in managing finances.
Savings Account Integration
The app fails to track savings accounts, leading to inaccurate budgeting as it doesn't recognize funds available in savings for covering expenses. This limitation can mislead users about their financial status.
Multiple Payments Tracking
The app cannot track multiple payments to the same company separately, which is problematic for users with multiple transactions like those with Klarna. This limitation reduces the app's effectiveness in providing detailed financial insights.
Subscription Pushiness
The app is overly aggressive in promoting its subscription service, which can be off-putting to users who prefer a less intrusive experience. This approach may deter potential long-term users who feel pressured.
Delayed Transaction Sync
There is a significant delay in transaction updates, which affects the app's reliability in providing real-time financial insights. This lag can lead to user frustration and decreased trust in the app's accuracy.

Quotes of the week

Hear from some of the most impactful users to drive changes

Love this app, keeps me on track with spending and budgeting. Would it be possible for the app to be aware of bank holidays in the UK? This leads to payments showing due on days when banks are shut. Minor quibble but would be great if could be looked at.
bassadams
Snoop Budget Planner is an innovative tool that simplifies money management. Its user-friendly interface allows for seamless tracking of expenses, budgeting, and financial goals. The app’s smart insights provide personalized tips, helping users save money and plan for the future effectively.
Mark27021979
It’s a great budgeting app! Does away with slow manual filling in of excel spreadsheets! The automatic bank reconciliation is really good, you spend a bit of time at the start to setup and correct some categories but then it runs away and you don’t have to worry.
HunPu

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The quotes of the week

Hear from some of the most impactful users to drive changes
Love this app, keeps me on track with spending and budgeting. Would it be possible for the app to be aware of bank holidays in the UK? This leads to payments showing due on days when banks are shut. Minor quibble but would be great if could be looked at.
Candice Wu
App Store
Snoop Budget Planner is an innovative tool that simplifies money management. Its user-friendly interface allows for seamless tracking of expenses, budgeting, and financial goals. The app’s smart insights provide personalized tips, helping users save money and plan for the future effectively.
Kelly Williams
Google Play
It’s a great budgeting app! Does away with slow manual filling in of excel spreadsheets! The automatic bank reconciliation is really good, you spend a bit of time at the start to setup and correct some categories but then it runs away and you don’t have to worry.
Koray Okumus
Google Play

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