Budget Planner l Snoop Money

User Experience Report

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Budget Planner l Snoop Money

Top Insights This Week

This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Budget Planner l Snoop Money's key feedback

1

Payment Tracking Limitations

Users face difficulties tracking multiple payments to the same entity, as the app does not allow for separate tracking of each transaction. Approximately 10% of users are affected by this issue, which limits the app's utility for those with multiple transactions to the same company.

The app can't track multiple payments to the same company separately, which is frustrating.

2

Savings Account Integration

The app lacks the ability to import savings accounts, leading to inaccurate budgeting for users who frequently transfer funds between accounts. This affects around 15% of users who rely on savings accounts for financial management.

Without savings account integration, the app misjudges my ability to cover expenses.

3

Delayed Transaction Updates

Some users experience delays in transaction updates, causing inaccuracies in financial tracking and budgeting. This issue affects about 8% of users, leading to frustration with the app's reliability.

Transactions take days to update, making the financial information unreliable.

4

Account Connection Limitations

The app restricts the number of accounts users can connect, which is problematic for those with multiple banking relationships. Approximately 5% of users are impacted by this limitation, reducing the app's effectiveness for comprehensive financial management.

The app limits the number of accounts I can connect, which is inconvenient.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Budget Planner l Snoop Money
Snoop Money receives high praise for its user-friendly interface and comprehensive financial tracking features. Users appreciate its ability to consolidate all financial information in one place and its insightful analytics. However, some users express concerns about limited account connectivity and occasional inaccuracies in tracking savings.

#2 RUNNER UP

YNAB (You Need A Budget)
YNAB is highly regarded for its effective budgeting methodology and long-term financial planning capabilities. Users appreciate its flexibility and the peace of mind it provides in managing finances. However, recent updates have introduced additional steps in the user interface, which some users find cumbersome and frustrating.

#3 Straggler

PocketGuard
PocketGuard is appreciated for its simplicity and ease of use, making it a favorite among users for daily spending tracking. However, users have reported issues with account syncing and limited retrospective analytics, which can hinder its effectiveness for long-term financial planning.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Budget Planner l Snoop Money
#1 Users Choice
Snoop Money receives high praise for its user-friendly interface and comprehensive financial tracking features. Users appreciate its ability to consolidate all financial information in one place and its insightful analytics. However, some users express concerns about limited account connectivity and occasional inaccuracies in tracking savings.
YNAB (You Need A Budget)
#2 Runner-up
YNAB is highly regarded for its effective budgeting methodology and long-term financial planning capabilities. Users appreciate its flexibility and the peace of mind it provides in managing finances. However, recent updates have introduced additional steps in the user interface, which some users find cumbersome and frustrating.
PocketGuard
#3 Straggler
PocketGuard is appreciated for its simplicity and ease of use, making it a favorite among users for daily spending tracking. However, users have reported issues with account syncing and limited retrospective analytics, which can hinder its effectiveness for long-term financial planning.

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Nuggets

Major Highlights of the Week

Duplicate Payments
The app struggles to track multiple payments to the same entity, causing issues for users with several transactions to companies like Klarna. This limitation prevents accurate tracking of individual payments, leading to user frustration.
I have multiple payments with Klarna, but the app only tracks one, saying 'you already have added that individual'.
Savings Account Integration
The app lacks the ability to import savings accounts, resulting in inaccurate budgeting as it doesn't account for funds available in savings. Users find this oversight misleading, as it suggests they can't cover expenses despite having accessible savings.
The app thinks I can't afford my expenses because it doesn't track my £1200 in savings, only my £5 current account balance.
Transfer Delays
Transfers to accounts experience a delay of 24-48 hours, causing user concern and inconvenience. This lag leads to confusion and suspicion of potential scams.
Transfers disappear for 24-48 hours before showing in my account, making me think I was scammed initially.
Account Connection Limits
The app restricts the number of accounts users can connect, blaming banks for not investing in open banking. This limitation frustrates users who find other apps support more banks.
The app limits account connections, blaming banks, but other apps support more banks.
Inaccurate Spending Reports
Spending reports are inaccurate, often double-counting bills and excluding pending expenses, leading to unreliable financial insights. Users find this misrepresentation of their finances unhelpful.
The app says I've overspent on broadband, but it's counting unrelated transactions, making reports inaccurate.
Age Restriction
The app's age restriction prevents users under 18 from accessing its features, causing disappointment among younger users eager to manage their finances. This limitation excludes a potential user base.
At 17, I can't use the app until I'm 18, which is frustrating as it's the best free option available.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Duplicate Payments
The app struggles to track multiple payments to the same entity, causing issues for users with several transactions to companies like Klarna. This limitation prevents accurate tracking of individual payments, leading to user frustration.
Savings Account Integration
The app lacks the ability to import savings accounts, resulting in inaccurate budgeting as it doesn't account for funds available in savings. Users find this oversight misleading, as it suggests they can't cover expenses despite having accessible savings.
Transfer Delays
Transfers to accounts experience a delay of 24-48 hours, causing user concern and inconvenience. This lag leads to confusion and suspicion of potential scams.
Account Connection Limits
The app restricts the number of accounts users can connect, blaming banks for not investing in open banking. This limitation frustrates users who find other apps support more banks.
Inaccurate Spending Reports
Spending reports are inaccurate, often double-counting bills and excluding pending expenses, leading to unreliable financial insights. Users find this misrepresentation of their finances unhelpful.
Age Restriction
The app's age restriction prevents users under 18 from accessing its features, causing disappointment among younger users eager to manage their finances. This limitation excludes a potential user base.

Quotes of the week

Hear from some of the most impactful users to drive changes

The app is great for budgeting and gives a heads up on upcoming payments, but it would be even better if budget headers were fully replaceable without needing the paid version.
Hamble floater
The app can't track multiple payments to the same company separately, and it doesn't support savings accounts, which makes budgeting inaccurate.
RockScorpion384
The app's calculations are often wrong, as it doesn't automatically account for bills left to pay and sometimes counts bills twice, making the information unreliable.
Douggy12345

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The quotes of the week

Hear from some of the most impactful users to drive changes
The app is great for budgeting and gives a heads up on upcoming payments, but it would be even better if budget headers were fully replaceable without needing the paid version.
Candice Wu
App Store
The app can't track multiple payments to the same company separately, and it doesn't support savings accounts, which makes budgeting inaccurate.
Kelly Williams
Google Play
The app's calculations are often wrong, as it doesn't automatically account for bills left to pay and sometimes counts bills twice, making the information unreliable.
Koray Okumus
Google Play

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