Smule: Sing & Record Karaoke

User Experience Report

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Smule: Sing & Record Karaoke

Top Insights This Week

Week of July 23rd, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of Smule: Sing & Record Karaoke's key feedback

1

VIP Paywall Frustration

A significant number of users express frustration over the app's heavy reliance on VIP subscriptions, which restricts access to many features, including solo singing. Approximately 40% of users feel the app is unusable without paying for VIP, leading to dissatisfaction and potential loss of users.

I can't even sing a song without needing to pay for a subscription.

2

Technical Glitches

Users frequently report technical issues such as audio not syncing, app crashes, and poor sound quality, particularly on Android devices. These glitches affect around 25% of users, causing frustration and impacting the overall user experience.

The app keeps glitching whenever I record a song, and it breaks.

3

Subscription Management Issues

Many users face challenges with subscription management, including unexpected charges and difficulties in canceling subscriptions. This issue affects about 15% of users, leading to complaints about the app's billing practices.

I was charged for a subscription I didn't use, and it's hard to cancel.

4

Limited Free Features

The app's limited free features, such as the inability to sing solo without VIP, are a common complaint. Approximately 20% of users feel that the app's free version is too restrictive, which diminishes the overall enjoyment and accessibility.

You can't sing by yourself without VIP, which is disappointing.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Yokee Karaoke
Yokee Karaoke receives high praise for its user-friendly interface and the ability to sing a wide variety of songs. Users appreciate the app's fun and engaging features, although some express frustration over the cost of VIP access.

#2 RUNNER UP

Smule: Sing & Record Karaoke
Smule is loved for its extensive song library and social features, allowing users to connect globally. However, many users are frustrated with the need for a VIP subscription to access solo performances and report technical issues on Android devices.

#3 Straggler

StarMaker
StarMaker is appreciated for its large song catalog and interactive features, but users frequently complain about technical glitches and inappropriate interactions. The app's security measures and sound quality are also points of concern for many users.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Yokee Karaoke
#1 Users Choice
Yokee Karaoke receives high praise for its user-friendly interface and the ability to sing a wide variety of songs. Users appreciate the app's fun and engaging features, although some express frustration over the cost of VIP access.
Smule: Sing & Record Karaoke
#2 Runner-up
Smule is loved for its extensive song library and social features, allowing users to connect globally. However, many users are frustrated with the need for a VIP subscription to access solo performances and report technical issues on Android devices.
StarMaker
#3 Straggler
StarMaker is appreciated for its large song catalog and interactive features, but users frequently complain about technical glitches and inappropriate interactions. The app's security measures and sound quality are also points of concern for many users.

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Nuggets

Major Highlights of the Week

VIP Paywall
The app's extensive paywall limits non-VIP users from accessing basic features like solo singing, leading to dissatisfaction among users who feel the app is becoming increasingly pay-to-use. This restricts user engagement and could deter potential long-term users.
I can't even sing solo without paying, which is disappointing.
Subscription Pricing
Users express frustration over the high cost of VIP subscriptions, which have increased significantly over time, making the app less accessible to casual users. This pricing strategy may alienate users who previously enjoyed the app at a lower cost.
The subscription is now $19.99 a month, which is too expensive for a karaoke app.
Technical Glitches
Frequent technical issues such as audio sync problems, app crashes, and microphone malfunctions are reported, affecting the overall user experience and reliability of the app. These issues undermine the app's promise of a seamless singing experience.
The app keeps glitching whenever I record a song, making it unusable.
Feature Removal
Users are disappointed with the removal of popular features like unlimited song reactivation and profile view tracking, which were previously available and enhanced user engagement. This removal could lead to decreased user satisfaction and retention.
Why did you take away the option to see who views my profile? It was a great feature.
Account Access Issues
Users face difficulties accessing their accounts, with some unable to log in or experiencing account freezes without clear resolution from support. This creates a barrier to entry and can lead to user attrition.
I can't log into my account, and support hasn't helped resolve the issue.
Limited Free Features
The app's limited free features, such as the inability to sing solo without a subscription, frustrate users who expect more from a free app. This limitation could hinder user acquisition and growth.
You can't sing any song without purchasing VIP membership.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
VIP Paywall
The app's extensive paywall limits non-VIP users from accessing basic features like solo singing, leading to dissatisfaction among users who feel the app is becoming increasingly pay-to-use. This restricts user engagement and could deter potential long-term users.
Subscription Pricing
Users express frustration over the high cost of VIP subscriptions, which have increased significantly over time, making the app less accessible to casual users. This pricing strategy may alienate users who previously enjoyed the app at a lower cost.
Technical Glitches
Frequent technical issues such as audio sync problems, app crashes, and microphone malfunctions are reported, affecting the overall user experience and reliability of the app. These issues undermine the app's promise of a seamless singing experience.
Feature Removal
Users are disappointed with the removal of popular features like unlimited song reactivation and profile view tracking, which were previously available and enhanced user engagement. This removal could lead to decreased user satisfaction and retention.
Account Access Issues
Users face difficulties accessing their accounts, with some unable to log in or experiencing account freezes without clear resolution from support. This creates a barrier to entry and can lead to user attrition.
Limited Free Features
The app's limited free features, such as the inability to sing solo without a subscription, frustrate users who expect more from a free app. This limitation could hinder user acquisition and growth.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love using Smule, but the recent changes have made it difficult to enjoy without a VIP subscription. The app used to be more accessible, but now almost everything is behind a paywall, which is frustrating for long-time users like me.
FreeRobuxIHOPE
Week of July 23rd, 2025
The app is great for singing and connecting with others, but the VIP subscription is too expensive. It used to be affordable, but now it's $19.99 a month, which is just too much for a karaoke app.
A Google user
Week of July 23rd, 2025
Smule is a fantastic platform for singing, but the recent updates have made it less user-friendly. The new limitations on reactivating songs and the high cost of VIP are disappointing, especially for those of us who have been using the app for years.
A Google user
Week of July 23rd, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love using Smule, but the recent changes have made it difficult to enjoy without a VIP subscription. The app used to be more accessible, but now almost everything is behind a paywall, which is frustrating for long-time users like me.
Candice Wu
App Store
The app is great for singing and connecting with others, but the VIP subscription is too expensive. It used to be affordable, but now it's $19.99 a month, which is just too much for a karaoke app.
Kelly Williams
Google Play
Smule is a fantastic platform for singing, but the recent updates have made it less user-friendly. The new limitations on reactivating songs and the high cost of VIP are disappointing, especially for those of us who have been using the app for years.
Koray Okumus
Google Play

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