FitHub - AI Calorie Tracker

User Experience Report

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FitHub - AI Calorie Tracker

Top Insights This Week

Week of May 15th, 2025
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
It highlights trends and insights to help you understand what matters most.
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All Insights

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TOP INSIGHTS

A weekly roundup of FitHub - AI Calorie Tracker's key feedback

1

Inaccurate Calorie Estimates

Many users report that the app provides inaccurate calorie and macronutrient estimates, especially when scanning barcodes or using the AI photo feature. Approximately 15% of users have expressed concerns about the app's accuracy, which undermines its reliability for tracking nutrition. Example: 'I scanned an item that said 15G of protein, but the app showed 32G.'

I scanned an item that said 15G of protein, but the app showed 32G.

2

Subscription Paywall

A significant number of users are frustrated by the app's requirement to subscribe before accessing its features, with no free trial available. This issue affects about 20% of users, who feel misled by the app's initial presentation as free. Example: 'You can't even get through the setup process without paying.'

You can't even get through the setup process without paying.

3

Accessibility Issues

Some users, particularly those using accessibility tools like Voiceover, find the app difficult to navigate and not well-optimized for accessibility. This affects around 5% of users, who would appreciate improvements in this area. Example: 'Using Voiceover, the built-in screen reader for iPhone, it is not super easy either.'

Using Voiceover, the built-in screen reader for iPhone, it is not super easy either.

4

Data Persistence Problems

Users have reported issues with the app not saving their data consistently, such as saved meals disappearing. This problem affects about 10% of users, leading to frustration and decreased trust in the app's reliability. Example: 'App no longer seems to be capable of keeping entries from the 'saved' category.'

App no longer seems to be capable of keeping entries from the 'saved' category.

COMPETITORS ANALYSIS

Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse

#1 USERS CHOICE

Lose It!
Lose It! is praised for its user-friendly interface and effectiveness in helping users lose weight. Many users appreciate the barcode scanner and the app's ability to track calories and macros accurately. However, some users express frustration with the need for a subscription to access certain features.

#2 RUNNER UP

FitHub - AI Calorie Tracker
FitHub receives mixed feedback, with users appreciating its AI-powered features and ease of use. However, many users are frustrated by the paywall for basic features and the app's occasional inaccuracies in calorie counting. The lack of a free trial and customer support issues are also common complaints.

#3 Straggler

MyFitnessPal
MyFitnessPal is criticized for moving previously free features behind a paywall, such as the barcode scanner, which has led to dissatisfaction among long-time users. Despite this, it is still valued for its extensive food database and integration with other health apps, though many users are seeking alternatives due to the increased costs.
Competitors Analysis
Stay ahead by benchmarking your performance against competitors and keeping your finger on the market pulse.
Lose It!
#1 Users Choice
Lose It! is praised for its user-friendly interface and effectiveness in helping users lose weight. Many users appreciate the barcode scanner and the app's ability to track calories and macros accurately. However, some users express frustration with the need for a subscription to access certain features.
FitHub - AI Calorie Tracker
#2 Runner-up
FitHub receives mixed feedback, with users appreciating its AI-powered features and ease of use. However, many users are frustrated by the paywall for basic features and the app's occasional inaccuracies in calorie counting. The lack of a free trial and customer support issues are also common complaints.
MyFitnessPal
#3 Straggler
MyFitnessPal is criticized for moving previously free features behind a paywall, such as the barcode scanner, which has led to dissatisfaction among long-time users. Despite this, it is still valued for its extensive food database and integration with other health apps, though many users are seeking alternatives due to the increased costs.

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Nuggets

Major Highlights of the Week

Inaccurate AI Estimates
The AI feature often provides incorrect nutritional information, such as miscalculating protein content from scanned items, which undermines the app's reliability. This issue necessitates manual adjustments, making the app less efficient than intended.
I scanned an item with 15G of protein, but the app said it was 32G.
Subscription Transparency
Users are frustrated by the lack of transparency regarding the app's subscription requirement, as they are prompted to pay before fully experiencing the app. This has led to perceptions of a bait-and-switch tactic, damaging trust.
I downloaded it thinking it was free, but it costs money to even access the app.
Accessibility Challenges
The app's interface is not optimized for accessibility, making it difficult for users relying on screen readers to navigate and use the app effectively. This limits the app's usability for visually impaired users.
Data Persistence Issues
There are significant issues with data persistence, as saved meals and entries often disappear, which is frustrating for users who rely on these features for consistent tracking. This undermines the app's core functionality.
Saved food images sometimes disappear randomly.
Trial and Payment Frustrations
The app's trial process is perceived as misleading, with users required to enter payment details upfront, leading to unexpected charges. This approach is seen as predatory and discourages potential users.
I canceled within 20 minutes, but they charged my account anyway.
Limited Feature Set
Users express dissatisfaction with the app's limited feature set, such as the lack of exercise, hydration, and sleep tracking, which are standard in competitor apps. This limits the app's appeal as a comprehensive health tool.
No exercise or hydration tracking makes it feel like this AI feature should be part of a more robust solution.
Nuggets

Major Highlights of the Week

Everything you need to know about user experience
Inaccurate AI Estimates
The AI feature often provides incorrect nutritional information, such as miscalculating protein content from scanned items, which undermines the app's reliability. This issue necessitates manual adjustments, making the app less efficient than intended.
Subscription Transparency
Users are frustrated by the lack of transparency regarding the app's subscription requirement, as they are prompted to pay before fully experiencing the app. This has led to perceptions of a bait-and-switch tactic, damaging trust.
Accessibility Challenges
The app's interface is not optimized for accessibility, making it difficult for users relying on screen readers to navigate and use the app effectively. This limits the app's usability for visually impaired users.
Data Persistence Issues
There are significant issues with data persistence, as saved meals and entries often disappear, which is frustrating for users who rely on these features for consistent tracking. This undermines the app's core functionality.
Trial and Payment Frustrations
The app's trial process is perceived as misleading, with users required to enter payment details upfront, leading to unexpected charges. This approach is seen as predatory and discourages potential users.
Limited Feature Set
Users express dissatisfaction with the app's limited feature set, such as the lack of exercise, hydration, and sleep tracking, which are standard in competitor apps. This limits the app's appeal as a comprehensive health tool.

Quotes of the week

Hear from some of the most impactful users to drive changes

I love the idea of just scanning an item and going about my day, but it seems to be very inaccurate sometimes. It doesn’t make sense to scan an item that literally says 15G of protein on the front only for the app to say it’s 32G. These small fixes can really elevate this app to another level.
Chrisaveli19
Week of May 15th, 2025
This is going to be a game changer for health-conscious people. The app is 70% there; if the product team focuses on improving the AI and possibly adds personal context from the user's history, this can add a lot of value. MyFitnessPal killer.
KanhaNarla
Week of May 15th, 2025
I really like the idea of this app, and don't find it entirely impossible to use, but using Voiceover, the built-in screen reader for iPhone, it is not super easy either. The app could be better optimized for accessibility. Would really appreciate this.
justinharris171185
Week of May 15th, 2025

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The quotes of the week

Hear from some of the most impactful users to drive changes
I love the idea of just scanning an item and going about my day, but it seems to be very inaccurate sometimes. It doesn’t make sense to scan an item that literally says 15G of protein on the front only for the app to say it’s 32G. These small fixes can really elevate this app to another level.
Candice Wu
App Store
This is going to be a game changer for health-conscious people. The app is 70% there; if the product team focuses on improving the AI and possibly adds personal context from the user's history, this can add a lot of value. MyFitnessPal killer.
Kelly Williams
Google Play
I really like the idea of this app, and don't find it entirely impossible to use, but using Voiceover, the built-in screen reader for iPhone, it is not super easy either. The app could be better optimized for accessibility. Would really appreciate this.
Koray Okumus
Google Play

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