Skyscanner
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users report that the prices shown initially are not the same when they proceed to book, with prices often increasing significantly. This issue affects approximately 20% of users, leading to frustration and distrust in the app's pricing transparency.
2
Users frequently encounter errors during the booking process, such as the app failing to connect to booking sites or not completing transactions. This affects about 15% of users, causing inconvenience and forcing them to use alternative booking methods.
3
Some users note that certain airlines, particularly low-cost carriers, are not included in search results, affecting the comprehensiveness of the app. This issue impacts around 10% of users, limiting their ability to find the best deals.
4
There are complaints about unreliable third-party booking partners, with issues like unresponsive customer service and unfulfilled bookings. This affects approximately 10% of users, raising concerns about the app's partner vetting process.
COMPETITORS ANALYSIS
#1 USERS CHOICE
#2 RUNNER UP
#3 Straggler
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