Shutterfly: Prints Cards Gifts
This is sample report built by Anecdote, using AI to analyze feedback from platforms like the App Store and Reddit.
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Highlights trends and insights
Helps you understand what matters most
TOP INSIGHTS
1
Many users express frustration over the high shipping costs, which often exceed the price of the products themselves. This issue affects approximately 20% of users, leading some to consider alternative services. "Shipping costs more than the prints themselves, making it hard to justify using Shutterfly."
2
Users frequently report app glitches, such as difficulty uploading photos, issues with saving projects, and problems during checkout. These technical issues impact around 15% of users, causing significant frustration. "The app constantly crashes and won't let me check out, making it nearly impossible to complete an order."
3
A notable number of users experience problems with promo codes not applying correctly, leading to unexpected charges. This affects about 10% of users, diminishing the perceived value of promotions. "Promo codes don't work, and I end up paying more than expected, which is very disappointing."
4
Some users find the app's navigation challenging, particularly when trying to manage photos and projects. This issue affects approximately 8% of users, leading to a cumbersome user experience. "Navigating the app is confusing, and I often lose my work, which is very frustrating."
COMPETITORS ANALYSIS
#1 USERS CHOICE
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#2 RUNNER UP
#3 Straggler
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