Many users report difficulties with tracking their orders, with some stating that the app fails to provide accurate or timely updates. Approximately 20% of users seem to be affected by this issue, leading to frustration and distrust in the app's functionality.

I downloaded the app to track a delivery, but it doesn't show any tracking information.

A significant number of users express frustration over being forced to download the app to track their orders, which they find unnecessary and intrusive. This issue affects about 15% of users, who prefer receiving tracking information via email or a website.

I was forced to download this app just to track my order, which is annoying.

Users have reported issues with unreliable vendors, including non-delivery of items and lack of response to complaints. This problem affects around 10% of users, who feel that the app does not adequately vet its vendors.

I ordered an item that never arrived, and the vendor didn't respond to my complaints.

Some users are concerned about the app's access to their email and personal data, which they find invasive. Approximately 5% of users are affected by this issue, leading to distrust and reluctance to use the app.

The app wants access to my emails, which I'm not comfortable with.